Clinical Risk Coordinator - Bilingual

Clinical Risk CoordinatorVillageCareMAX112 Charles Street, New York, NY 10014VillageCare is looking for an enthusiastic and motivated Clinical Risk Coordinator to help support the activities of the Care Management department. The Clinical Risk Coordinator supports the activities of the Clinical Risk department. This individual is responsible for the scheduling of RN Assessor visits to members, the creation of schedules, reports, and other documentation for Supervisors' use, and general office support to the team.Some daily activities will include:Schedules home or field-based client appointments for assessments•Conducts phone calls to members to schedule RN appointments; demonstrates a commitment to Service Excellence to provide a positive member experience•Enters scheduling data and maintains up-to-date schedules using Outlook•Enters staff and client information into database•Maintains staff and client statistics and reports•Performs general office duties including but not limited to: creating documents, maintaining documentation (photocopying, filing, and shredding), distributing mail, and reception and telephone services•Performs other job-related duties as assigned•Provides excellent customer service•Identifies opportunities for improvement and escalates all issues to the SupervisorWe would like to speak to those who have 2-3 years of health care job-related experience. High school diploma required - Associate's preferred. Strong ability to solve problems independently and interact with an integrated team. Exceptional skills of organization, communication, professional interaction, human relation skills, and analytical skills required. Bilingual skills preferred - Spanish, Russian, Chinese, Bengali, CreoleThere are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from world leading carriers and competitive compensation, than we would love to speak with you! PTO package10 Paid HolidaysPersonal and Sick time MedicalDentalVisionHRAFSAEducation Reimbursement Retirement Savings 403(b)Life & DisabilityCommuter BenefitsPaid Family LeaveAdditional Employee DiscountsVillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care. VillageCare is an Equal Opportunity Employer.

Created: 2024-12-23