Front Desk Agent (Part Time)

Hotel: Portland Holiday Inn8439 NE Columbia BlvdPortland, OR 97220Front Desk Agent (Part Time)Part timeAtrium SPIRIT where teamwork, passion and appreciation ignite service excellence Holiday Inn at the Portland Airport - located on Columbia BlvdEnjoy A Free Shift Meal, Free Employee Parking & Travel Discounts when you join our IHG Family Part Time PositionMust have Open Availability including Weekends and HolidaysShift: EVENINGS 3pm-11pm - hours may vary depending on need**This role has potential for Full Time hours in the future**Pay scale: $17.50-$19.50 hour DOEThe Holiday Inn at the Portland Airport features 285 guest suites and 13,000 sq. ft. of meeting space. The hotel is located less than a mile outside the Portland International Airport, seven miles from downtown Portland, and nine miles from downtown Vancouver. The hotel has convenient access to Trimet bus lines reaching the suburban areas of metro-Portland.Responsibilities: Provide exceptional customer service by being engaging and taking sincere interestCheck guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is establishedQuickly task-switch at any given notice - from checking in guests, answering phones, resolving complaints, answering questions, review daily tasks, or make a cup of coffeeHandle food, drinks, and stocking at our front desk cafeAssist guests with sending and receiving faxes, packages and mailResolve problems through de-escalation and conflict resolution when things arent quite rightYou will be committed to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all, at every level of the organization.You will value everyones contribution to the team, and we will value your contribution as a key part of our successBecome an expert on the local area, being able to answer inquires pertaining to hotel services, registration, shopping, dining, and travel directionsInteract with hotelresort staff in a professional manner, assisting other departments with necessary informationRequirements and Skills:High school diploma or equivalent Food Handlers card, within 30 days of employmentA strong desire to make a positive impact on other peopleExcellent verbal and written English skillsCommunicate with an outgoing and engaging personalityAbility to operate a hotel Property Management System and pick up computer skills easily as necessaryAbility to stand for the duration of the shiftHotels operate 24 hours a day, 7 days a week. Our teams must be flexible with respect to working days, early mornings, evenings, weekends, and holidays.Note: This is a Part Time position with variable shifts. We are looking for an applicant with open availability and flexible schedule__________________________________________________When youre an Atrium Associate, youre a part of a crucial workforce providing the ultimate Home Away From Home for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:Daily PaySignificant Travel Discounts on Marriott andor Hilton properties401k PlansMedical InsuranceOther property specific benefitsPlus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates._____________________________________________Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohbe la discriminacin y el acoso de cualquier tipo sin distincin de raza, color, religin, edad, sexo, origen nacional, estado de discapacidad, gentica, estado de veterano protegido, orientacin sexual, gnero de identidad o expresin, o cualquier otra caracterstica protegida por las leyes federales, estatales o locales. Esta poltica se aplica a todos los trminos y condiciones de empleo, incluido el reclutamiento, la contratacin, la colocacin, la promocin, la terminacin, el despido, el retiro, la transferencia, las licencias, la compensacin y la capacitacin.Notice of candidate Privacy Rights:

Created: 2024-11-18