Lodge General Manager

Key Duties and Responsibilities:Direct and coordinate activities of the Lodge by overseeing all operating departments.Development of strategies and initiatives to maximize the financial and operational performance.Ensure staffing & training plans provide the support necessary to consistently execute the Service Mantra Friendly, Clean, Fast, & Safe Service.Provide guidance, counseling, and development for the Lodge management team.Develop, prepare, and deliver written reports, correspondence and formal presentations.Monitoring of the performance of the hotel through verification and analysis of guest satisfaction systems.Ensures implementation of appropriate technology solutions to increase customer service, hotel revenues and create efficiencies.Ensures good safety practices of team members and guests, assisting in the maintenance of proper emergency and security procedures.Management and implementation of applicable preventive maintenance programs that protect the physical assets of the hotel.Is visible throughout the property on a daily basis and conducts audits and inspections of Lodge operations, including guest rooms.Ensure purchasingreceiving procedures for operating of Division supplies are followed at all times.Build effective relationships throughout the Resort & Corporate management team to ensure the effective execution of the Resorts business plan.Other duties and responsibilities as assigned Organizational Structure: Reports to Park President Skills and Qualifications: Minimum of four (4) years of progressive hotel, tourism or hospitality leadership experience, with a minimum of two (2) years at a management levelStrong analytical skills to monitor and analyze market trends and internal performance trendsExperience and training in KaizenSix Sigma preferredAccountingfinancial skills to effectively prepare and monitor financial plansAbility to influence and promote change through team building and staff development skillsComputer literacy, plus knowledge of Microsoft Office and Opera products is desiredMust be willing to work varied shifts, nights, weekends, and public holidays What's In It For You? Free tickets for your family & friendsComprehensive benefits package including medical, dental, vision, and 401k, Employee Stock Purchase PlanGenerous paid time off (Vacation, Sick Time, Holidays, Bereavement and Jury Duty)Bonus eligibleFood & Retail discountsExclusive employee parties and events for you and your familyReciprocal admission ticket program with area theme parks Salary Range: $90,000 - $110,000 annually

Created: 2025-04-01