Railcar Coordinator

RSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Railcar Coordinator. The Railcar Coordinator is responsible for proactively monitoring loaded railcars from the point of release at the origin to final placement at destination, as well as the empty return. This role is responsible to ensure exceptions are identified, escalated and handled, while informing business partners of any variations to planned trips. Key Responsibilities:Understand railcar operations in order to identify potential issues and navigate customer service issues through to resolution Utilize a cloud-based railcar tracking system to monitor, identify problems, and provide updates to stakeholders Communicate with railroads to troubleshoot issues and delayed railcars (includes phoneemail communication and logging issues)Ensure railcars are travelling along the correct route and going to the correct destination, and on timeUnderstand bill of lading, way billing, and railroad terminologyExemplify a continuous improvement mindsetCommunicate and present information to internal and external stakeholders Qualifications:Bachelor's degree specializing in Business Administration, Supply Chain, Transportation, Logistics or equivalent work experience2 or more years experience in Rail Logistics (rail managementmarketing, or rail procurement) or logistics coordination requiredSystem savvy (prior ERP experience or Rail TMS experience highly preferred)Strong organizational skills and attention to detailProficient with Microsoft Office SuiteAbility to work in a fast-paced and dynamic environmentExcellent communication and problem solving abilities

Created: 2025-03-12