Customer Sales & Service Rep I - Bilingual Preferred (...

Company OverviewSiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Togetherâ„¢! Position OverviewOur Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.What you'll do:Demonstrate exceptional customer service to all SiteOne customersCultivate and manage strong relationships with customersAssist customers with their questions and needs, either in person, via the phone or through online orderingPull and prepare inventory orders for customer pick up or deliveryProactively identify and capitalize on opportunities to grow sales with current and potential customersPartner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performanceAssist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are SeekingMinimum of 1 year experience in a retail or wholesale setting, preferredExcellent customer service skillsBilingual Proficiency - candidates who are conversational in EnglishSpanish are preferredGreen industry experience or knowledge of landscape, nursery, or irrigation product a plusReady and willing to learn and adopt new technologies and ways of workingAbility to think quickly and make sound decisionsInventory management experience helpfulMust be able to lift a minimum of 50 poundsHigh school diploma or equivalent preferredPerks:Weekly Paychecks with DailyPay available!Competitive CompensationMedical, Dental and Vision plansPaid Time Off, Paid Holidays401k with company matchTuition ReimbursementLucrative Associate Referral ProgramCompany Apparel and Work Boot VouchersOpportunity for AdvancementPaid Training and Business Certifications AvailableFree Counseling ServicesEmployee Assistance ProgramLife Insurance and Short- and Long-Term Disability InsuranceProduct DiscountsMost Branches never work Sundays!THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Created: 2025-03-12