Multi Unit Manager

Being a Multi-Unit Market Manager at Andy's Frozen Custard is an incredible opportunity for someone looking to work for an exciting, growing company. The Market Manager should have experience leading multi-unit stores in the restaurant industry, as you will be responsible for ensuring customer satisfaction, and measuring the financial performance of all the locations in your area while reporting directly to the District Manager. Andy's Frozen Custard is a great place to work, and the people here love what they do.Our mission is, "Serving our community and its people by creating an environment that promotes memories through our superior product and exceptional staff."Benefits401K plan matchingHealth, dental, vision, and life insuranceAdvancement and travel opportunitiesQuarterly bonus opportunitiesPaid vacation, sick, and personal days after 90 days of employmentKEY RESPONSIBILITIESResponsibilities and essential job functions include, but are not limited to, the following:Develop the store management team within the market to deliver legendary customer experiences in all stores.Drive the implementation of company programs to meet operational and organizational objectives.Manage with integrity, honesty, and knowledge that promote the culture, values, and mission of Andy's Frozen Custard.Plan, identify, communicate, and delegate key responsibilities and practices to the store management team. Review store environments and key business indicators within the market to identify problems, concerns, and opportunities for improvement.Create market implementation plans to support execution of regional and company initiatives.Follow up consistently to ensure accountability to plans.Monitor and manage market-wide management staffing levels.Utilize existing tools to identify and prioritize communications to the store management team within the district.Access external resources to support company-wide operations including Marketing, Finance, and Store Development.Solicit customer feedback to understand customer needs and the needs of the local community.Utilize management information tools and analyze financial reports to identify and address trends and issues in district performance.Be working in store a minimum of 3-5 days per week; Must be on store schedule.QUALIFICATIONSExperience5+ years experience in food service industryDirect supervision of 20+ employeesResponsibility for training and developing teamsCoaching employees and planning for succession on a team Responsibility for scheduling hours or controlling overtimeExperience analyzing financial reportsExperience in a complex, fast-paced environmentExperience in a multi-unit environmentBasic RequirementsMust be able to work various shifts per week including early mornings, evenings, weekdays, weekends, andor holidaysBachelors Degree in BusinessHospitality Management (preferred) or equivalent experience in fieldHigh school diploma5+ years of high-level management experienceRequired Knowledge, Skills and AbilitiesAbility to manage the overall operations of multiple stores independentlyKnowledge of retail or restaurant industry operationsOrganization and planning skillsStrong operational skills in a customer-service environmentSupervisory skillsTeam-building and leadership training skillsAbility to maintain communication with corporate officeAbility to handle confidential and sensitive informationWorking knowledge of business processes and system development Compensation: $65,000.00 - $80,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.At Andy's Frozen Custard, we don't just provide jobs; we provide careers! Our employees are taught "the Andy's way" through our specialized training programs that enable our employees to succeed. At Andy's, we believe in promoting from within. In fact, many of our store managers started working at Andy's as store associates. As we continue to expand our company, the opportunities available are growing as well. Apply today to become a part of the frozen custard legacy we are creating!

Created: 2025-03-09