Executive Housekeeper

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director. The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. Duties include: Responsible for short and long term planning and the management of the hotel's Housekeeping operations Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans Solid understanding of housekeeping and laundry supplies and pars Teach employees importance of, and how to greet guests and courteously solve guest requests See that inspection program is consistently maintained Assure all safety and security policies and procedures are followed Work closely with all other Departments Inspect some rooms daily Experience purchasing linens and housekeeping supplies Current on latest housekeeping and laundry technology Work closely with vendors to assure proper pricing, delivery, and maintenance Experience teaching, supervising, and mentoring multilingual and multicultural staff Ensure OSHA and ADA policies are adhered to Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful Insures proper staffing levels for customer service goals Coach and counsel employees to reflect Hyatt service standards and procedures Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. This is the Hyatt Touch. Our Commitment to Diversity, Equity, and Inclusion Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with. Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page. Who You Are As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

Created: 2025-03-09