Busser - EM
Dividend Restaurant Group - Willowbrook, IL
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About the Organization OVERVIEWABOUT DIVIDEND RESTAURANT GROUPDividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems and the discipline of its actions. DRG is a guest first and team focused organization that has a successful track record of revitalizing iconic brands and driving value for all stakeholders.Housed in Denver, DRG brings together some of the country's best-known brands, leveraging an industry-leading platform with a clear vision for continued growth. Our driving mantra- we pay 'dividends' to every stakeholder of our business; our guests, our team members, our vendors and our financial partners, all in different but meaningful ways.Description Bussers play a key role in delivering the superior guest service that is central to the mission of Eddie Merlot's. Primary duties include setting and resetting dining room tables, refilling water glasses, and serving bread. Bussers also restock clean plates, silverware, and glassware. Bussers respond to guest needs and partner with Servers, Bartenders, and other team members to ensure that every guest receives outstanding service and hospitality.Responsibilities Complete and pass required training modules - both initial and ongoing. Know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance. Communicate with manager to understand reservations, guest flow, large parties, and special event needs. Set up station and dining room in accordance with standard procedures. Maintain an assigned dining room section, but be available to help in other sections as needed. Bake bread. Serve bread and butter and provide refills. Keep water glasses filled. Follow standards for table maintenance and removal of dishes, glassware, and silverware. Correctly package take-home items and deliver them to guests. When appropriate, thank Guests for dining with us and invite them to return. Bus, set, and re-set tables according to specifications. Perform side duties, closing duties, and other related duties as assigned by Manager(s). Maintain service stations in a clean and orderly manner throughout the shift. Be knowledgeable enough about Eddie Merlot's to provide basic information to guests. Follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times. Communicate information regarding guest requests or complaints and ideas for improvement to Managers. May be scheduled to work meetings, banquets, and special events. Maintain a good team-work environment by willingly assisting other team members with their station duties and sidework when there is a need andor when available. Position Requirements Job Requirements: Must have upbeat, outgoing and positive attitude Ability to work positively in a fast-paced environment Ability to be on your feet and alert for extended periods of time Salary Range Depending on Experience Position Busser - EM Division Eddie Merlot's ExemptNon-Exempt Non-Exempt EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications.
Created: 2025-03-09