Summary: The customer service representative is the interface with our customers. All CSR personnel must be helpful, professional and seek good customer experiences with CTI Cutting Dies.Duties & ResponsibilitiesReceiving Files Order EntryFlushingQuotingBillingSchedulingPhone callsEmailsQuality checks on ordersKeep office area clean and safePerform other duties as assigned by managerEducation & Experience2-4 Years of CSR experience in a manufacture settingAt least 1 year experience with CAD software is a plusWorking Knowledge of Microsoft 365, Word, Excel, PowerPointExperience with 4D business application a plus