Program Director, The Andrews Req #2185, Manhattan

A New York City-based social services organization is currently seeking a licensed professional to join their staff as their new Program Director - Transitional Housing. In this role, the Program Director (LMSW LPH LHC) will be responsible for the 247 operations including overseeing clinical and case management services. Responsibilities: The Program Director (LMSW LPH LHC) will: Oversee daily Safe Haven operations and collaborate with the Director of Facility Maintenance and Director of Operations to ensure all aspects of the facility and service delivery run effectively Ensure compliance with NYC and NY State regulations including adherence to DHS contract requirements. Collaborate with DHS Street Solutions team to troubleshoot and resolve any compliance challenges Supervise the Assistant Program Director and ensures effective management of Clinical Coordinators, Harm Reduction Specialists, Housing Specialists, Housing and Reporting Specialists, Case Managers, and Office Manager Oversee and promote effective strategies for case management and placement of clients into permanent housing following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice Oversee and direct incident management, crisis interventions, risk assessments, and ensure all documentation is submitted to appropriate oversight entities in a timely manner Respond and engage with external partners including SHS, community boards, elected officials, and other community members Perform other duties as assigned Qualifications: 5+ years of Supervisory experience Bachelor's andor Master's Degree LMSW, LPH, or LHC Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients Experience with crisis intervention, including, risk assessments and incident management Microsoft Office proficient (Word, Excel, Outlook, and Team) Desired Skills: Bilingual (English and Spanish) Familiarity with Access-based databases and the ability to learn new programs Experience working in 247 programs and working with homeless or formerly homeless populations

Created: 2025-03-08