Field Operations Managers

Join Ecolab's industry leading Pest Elimination team as a Field Operations Manager in the Long Island, NY-Queens, NY area.As a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes and other commercial establishments. Within the team, you will be responsible for leading district initial services, ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits.Additionally, you will be responsible for developing and maintaining key customer relations within your territory. You will participate in recruiting, selecting, coaching and the performance management process. Throughout your career, you will uphold Ecolab's culture and policies to foster a safe and respectful work environment ensuring Ecolab's protocols and procedures are followed. Shift: Day Shift What's in it For You:Competitive salary and benefitsCompany vehicleAccess to best in class resources, tools, and technologyGrow your income as you drive district profitabilityWhat You Will Do:Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations lawsEffectively select, train, develop and coach service specialists with emphasis on customer retention, growing existing account add-on sales, and maintaining a high level of customer satisfactionTake an active role in hiring, assessing, and developing associates to become the next leaders at EcolabEnsure your team of service specialists achieves their financial and service delivery goals Pursue sales and new business opportunitiesCoordinate initial services and maintain inventory and perform QA visitsBuild and maintain customer relationships within the marketBe a champion of safety and ensure your team upholds strong safety practices and valuesMinimum Qualifications: Completed High School Diploma or GED3 years of field support or service related industry experienceDemonstrate leadership potentialAbility to work overnight hoursAbility to lift andor carry 50 poundsObtain state certification required per industry standardsCurrent and valid driver's license and acceptable Motor Vehicle RecordNo Immigration Sponsorship availableEcolab conducts a background check on all candidates who receive a job offer.Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offerPreferred Qualifications:Bachelor's Degree in process or completed3 years supervisory or team leadership experience in a field support or service related industryProven record of meeting customer needs, quality service delivery and meeting business objectivesExceptional communication and organization skills with aptitude to implement change initiativesGood decision-making and problem-solving skills when handling challenging situations in a fast paced environmentPrior experience in value added sales andor new account generationPrior budget and P&L responsibilitiesBi-lingualAnnual or Hourly Compensation RangeThe total Compensation range for this position is $75,000 - $110,000 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at working-here. Potential Customer Requirements NoticeTo meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:- Undergo additional background screens andor drugalcohol testing for customer credentialing.- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Created: 2025-03-08