Volunteer Coordinator, Business Partnerships

Position Title: Volunteer Coordinator, Business PartnershipsWork Location: Hybrid EmploymentFLSA Status: Full-TimeExempt Reports To: Manager, Business Partnerships Salary Range: $42,500 - $45,000yr. About BesaBesa is on a mission to transform the volunteer experience by bringing the community together in meaningful, impactful ways. Besa is an Albanian term that means "to keep the promise," and more than a decade into its work, Besa is keeping its promise to Central Ohio. Since launching in 2012, our agency has rallied 98,000 volunteers, giving 235,000 hours through 15,000 service projects, and it has facilitated $110M in community impact. This mission extends beyond numbers; it's about strengthening the very fabric of our community. By connecting individuals with opportunities to give back, Besa fosters a sense of unity, compassion, and shared responsibility. Through these collective efforts, we address immediate needs, build lasting relationships, and contribute to the overall well-being and resilience of our community.About the RoleThe Volunteer Coordinator, Business Partnerships, is responsible for managing and strengthening relationships with a portfolio of business partners that prioritize corporate social responsibility. In this role, you will help our business partners grow their civic engagement efforts, ensuring their employees are meaningfully connected to nonprofit organizations making a real impact. By curating volunteer experiences, providing guidance, and fostering engagement, you will help drive transformative programming that connects our partners to service opportunities that matter to them and the community.Primary ResponsibilitiesCore areas of responsibility for the Volunteer Coordinator: Partnership Management & Engagement Cultivate and maintain relationships with business partners and their employees, ensuring meaningful engagement in volunteer programming. Provide exceptional customer service through timely and effective communication with business partner leadership and associates. Collaborate with the Program team to enhance and expand Besa's volunteer programming, using partner feedback and engagement trends to strengthen associate participation and business partner involvement. Volunteer Experience Coordination Develop and curate impactful volunteer experiences that align with business partner goals, engaging teams and employee resource groups in causes important to them. Schedule, post, and manage volunteer opportunities on the Besa platform to ensure seamless sign-ups and participation. Lead volunteer experiences when needed and coordinate logistics, including procuring and transporting supplies. Support key Besa initiatives such as supply drives, annual fundraisers, and WISH to further organizational impact. Program Operations & Storytelling Capture and share volunteer stories by uploading photos and narratives into the Besa database to support marketing and impact reporting. Analyze volunteer engagement data and program outcomes, ensuring accurate and up-to-date reporting. Support management in implementing key partner strategies to enhance business program outcomes. Undertake additional duties as assigned, contributing flexibly to the dynamic needs of the organization and furthering the overall mission of Besa. Our Ideal Candidate 3+ years of experience in project management, event planning, or program coordination, with strong organizational and time management skills. Strong and engaging communicator, both written and verbal, with the ability to build and nurture relationships across volunteers, business partners, and nonprofits. Proactive and adaptable problem solver, committed to high-touch customer service and responsive to partner needs. Comfortable working independently and collaboratively in virtual, in-person, and hybrid environments. Familiarity with the Columbus nonprofit landscape is a plus, along with experience in corporate settings. Proficient in technology platforms including , Google Suite, and Microsoft Office. Knowledge of EOS Traction is preferred. Ability to occasionally work nights and weekends. Commitment to Besa's mission and a passion for creating positive change. Position DetailsTo succeed in this role, the individual must effectively perform each essential duty. The physical demands and work environment outlined below are representative of those encountered while fulfilling the essential functions of this position. Reasonable accommodations can be arranged for individuals with disabilities. Regularly use a computer and engage with co-workers in both office and virtual environments. Frequently stand or sit to complete work, with occasional lifting and movement of up to 40 pounds. Reliable transportation is required due to occasional local travel, including a valid Ohio Driver's license. Responsible for providing a phone and ensuring an adequate workspace for completing all work. Why BesaAt Besa, our unwavering commitment to our mission is the heartbeat of our organization. We hold these core values close to our hearts, and we seek team members who share in this ethos: Lead with Heart: We approach every situation with empathy, open hearts and open minds. We support our teammates internally as passionately as we support others externally. We empower each other to do good work and enthusiastically roll up our sleeves to dive in at any level needed. Be Fearless: We think forward, welcome ideas, and remain solutions-focused. Driven by curiosity and independent thinking, we take risks and stay agile. Accountability is key in our pursuit to innovate without fear of failure, as every setback teaches us something valuable, prompting necessary changes and growth. Bring People Together: We value human connection and strive to strengthen and inspire it through people and technology. Our collaborative culture is driven by a strong sense of community, fostering open communication with love and respect. We believe in the power of working together to achieve the greater good. Serve with Kindness: We are present, actively listening, and genuinely caring in every interaction. By embracing our best, most authentic selves and providing a sense of purpose, we foster a positive environment. We do this with joy, striving daily to be the good-together, and inspiring others to join us in our mission. Joining Besa means embracing these core values, contributing to a mission-driven environment, and being part of a team that seeks to make a positive impact on the world, one connection at a time.What We OfferJoining Besa comes with a range of benefits aimed at supporting your well-being, professional growth, and alignment with our mission: Energetic and collaborative team environment passionately dedicated to our mission of doing good. Flexible hybrid work environment that values work-life balance. Award-winning entrepreneurial nonprofit making a positive impact. Headquarters located in Columbus, Ohio's Brewery District, within a collaborative and inspiring workspace. Generous PTO policy and an additional 10 paid holidays. Competitive health and dental benefits, along with retirement and short-term and long-term disability benefits. Participate in volunteering activities, team retreats, and immerse yourself in a vibrant company culture. Besa is an Equal Opportunity Employer, committed to providing equal opportunities to all candidates regardless of race, color, religion, sex, national origin, age, disability, or genetics. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, ensuring a fair and inclusive workplace. While this job description is designed to represent the job requirements, additional duties, responsibilities, and activities may be assigned or changed at any time with or without notice. Candidates must be eligible to work in the United States without sponsorship and will undergo a criminal background check prior to hire.

Created: 2025-03-07