Quality Assurance Supervisor

This job is responsible for ensuring that all quality facets within the operation meets our customer expectations, ISO Compliance and adheres to company standards. They are also responsible for managing the day-to-day expectation of the quality team by preparing work schedules, assigning tasks, coordinating the flow of work and assigned projects, overseeing completion of work, and monitoring performance of the team.This is an onsite role in our Irving, TX location What will be my duties and responsibilities in this job?Provide verbal and written inspection, training and audit inspection resultsMap out the Quality process flows, identify potential process and workflow improvementsPersonally perform internal quality audit work in accordance with developed Quality Company standardsEnsure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staffWork with management to establish department and company goals, and rely on experience, judgment and innovation to achieve themCreate and utilize reports to accurately represent product flow and task completion rates and percentagesParticipate in operational improvement initiatives at the siteLiaison between teams, shifts, and departments, and partner with vendor customer client representativesDrive engagement across area of responsibility and work with the team to foster a strong engage culture. Work with manager to review the peakon score and create action plans within the toolReview Tableau reports to ensure that the teamdept is attaining the desired performance metrics. Follow up with the leaders on their areas of opportunityMaintain a clean, organized and safe work environment for personnel to work in while ensuring all safety and environmental regulations are followedEnsure proper labor utilization and develop staffing requirementsConduct interviews for all nonexempt personnel and temporary employeesWhat are the requirements needed for this position?Must have HS Diploma or GEDMinimum of 3-years of experience in a leadership role within a fast-paced, high-volume, manufacturingrepair environment similar to Assurant, York, Lewisville or Tennessee facilityStrong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)Minimum of 3 years prior experience in a quality related role preferably in a manufacturing environmentAbility to identify potential process and workflow improvementsDemonstrated experience with direct supervision and coaching of othersMust have strong verbal and written communication skillsAble to successfully interface with all levels of Company personnel as well as external personnelHigh energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendorsStrong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolutionDriven, goal-oriented, never confuses effort with resultsAbility to multitask in a fast paced, dynamic assembly and logistics environmentMay be required to work across multiple shiftsWhat other skillsexperience would be helpful to have?Associates Degree and 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environmentUnderstanding of Lean and Six Sigma methodologiesExperience auditing processes and writing work instructionsExperience with ISO 9001 or R2 certificationsPay Range:$54,900.00 - $92,000.00Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.Expected application deadline is 03032025If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.Helping People Thrive in a Connected WorldConnect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at .For U.S. benefit information, visit . For benefit information outside the U.S., please speak with your recruiter.What's the culture like at Assurant?Our unique culture is a big reason why talented people choose Assurant. Named a BestGreat Place to Work in 13 countries and awarded the Fortune America's Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant pany OverviewAssurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.Equal Opportunity StatementAssurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Created: 2025-03-06