Customer Service Coordinator

If you are interested in this job and need more details, please send me (Harpreet) your resume on and call text me on 571-678-0544. Thanks!Job Title: Customer Service CoordinatorLocation: Columbus, OH 43228Duration: 03 Month Contract (Temp to hire)Hours: 08:00 AM to 05:00 PM (Mon - Fri)Pay Rates: $20.00hr. on W2Description: Under limited supervision, provides customer service assistance for digital readout systems, rotary encoders, and linear encoders. Primary tasks include: Receiving purchase orders from customers and entering sales orders into Oracle ERP system. Ordering items from our internal factory. Receiving items into our ERP system when the arrive. Processing dispatch documents to ship items to our customers. Excellent writing and communication skills are required for this positionThe Customer Service Coordinator should possess the ability to perform the following: Under limited supervision, provides customer service assistance for digital readout systems, rotary encoders, and linear encoders. Primary tasks include: Receiving purchase orders from customers and entering sales orders into Oracle ERP system. Ordering items from our internal factory. Receiving items into our ERP system when the arrive. Processing dispatch documents to ship items to our customers. Excellent writing and communication skills are required for this position. Attention to detail and accuracy are critical skills for this position. A variety of routine support activities in the customer service function. Responsible for promoting and maintaining positive customer relations. Responding to customer inquiries and resolving problems. Interacting with other departments to resolve technical product issues, ensure delivery schedule, or help resolve account billing. Provide product and pricing information to customers.Minimum Qualifications and Experience Requirement: Excellent customer service and phone skills, with ability to work in fast-paced sales environment Positive attitude and team player Proficient in computer software applications such as MS Office (Word, Excel) Quality and detail oriented Ability to multi-task and problem solve effectively regarding customer issues Proficient in computer software applications such as MS Office (Word, Excel) Excellent writing and communication skills are required for this position

Created: 2025-03-05