Collections/Customer Service Representative (Bilingual)

Tracir Financial Services is a Subprime Automotive Finance Company in Reynoldsburg Ohio seeking a Bilingual Customer ServiceCollection Representative to join our team! You will be responsible for collecting and negotiating payment arrangements on past due automobile loans and general customer service inquiries. We offer a competitive hourly wage as well as paid vacation time and benefits!CollectionsCustomer Service Representative Responsibilities:Handle customer inquiries and complaintsNegotiation payment arrangements on past due auto loansProvide information about products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsCollectionsCustomer Service Representative Qualifications :Bilingual in Spanish and EnglishPrevious experience in Customer Service, Collections, Sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsHigh School DiplomaJob Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceFlexible spending accountHealth insuranceHealth savings accountPaid time offVision insuranceSupplemental Pay:Bonus payAbility to commuterelocate:Reynoldsburg, OH 43068: Reliably commute or planning to relocate before starting work (Required)Work Location: In person with future remote possibility

Created: 2025-03-04