In Clinic Visit Facilitator

Responsibilities Job DescriptionLooking to join a small practice where your work will make a big impact?Fairview Health Services are looking for a driven In Clinic Visit Facilitator to join the hard working team at the Women's Health Clinic at our Riverside location on the University of Minnesota Campus. Some of the benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - also a $0 option, PTO (24 days per year starting), and 403B with up to a 6% employer match; click here to learn more and get all the details. We believe the hours for this role will be 8:00-430. This role will be working with one of the most diverse patient populations in our M Health Fairview system. The providers with OB-GYN Riverside have an outstanding relationship with all staff, and we are passionate about education and supporting the team as a whole. Work like balance is the best benefit of this position- no holidays, no weekends! You will also be asked to travel to our Highland Park and New Brighton sites on occasionThis Visit Facilitator is responsible for supporting in person clinic visits; including communicating with patients prior to their visit and helping guide patients through the care experience. Visit facilitators capture pertinent medical information from the patient & details the information into the medical record. This role also helps ensure the exam rooms are stocked, equipment & supplies are available, assists with tasks that support the effectiveness & efficiency of the team. The Visit Facilitator may also assist in scheduling & coordinating appointments, preparing schedules and other delegated duties as assigned.Prepare patients for their appointments including: communicates with patients in advance of their scheduled appointment to ensure medical records are collected, received & available for visitAssist in rooming process by collecting & detailing pertinent information: reason for visit, medication review, vitals collection with automated vitals machine, & health questionnairesSupports the patient connection with the provider for the visit & acting as a resource while ensuring a positive patientprovider experienceCompletes visit wrap-upafter-visit summary is provided & patients are aware of recommendations for follow up. This may include assisting with scheduling & coordinating follow-up municates efficiently with patients, providers & care team, demonstrating emotional intelligence in person & with virtual technologiesRequiredAt least 1-year of customer service experienceProficient with technology (computer hardware and programs, smart devices such as phones or tablets)PreferredCurrent nursing, medical, social work, psychology, or pharmacy studentSuccessful completion of: NA, EMT, or HUC programExperience with Medical terminology, Epic Health Records, Telephonic customer experience and has previously worked in a health-care setting QualificationsCompensation$20.01 - $28.25Hr. EEO StatementEEOAA EmployerVetDisabled: All qualified applicants will receive consideration without regard to any lawfully protected status Benefit OverviewFairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: DisclaimerAn individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.

Created: 2025-03-04