Chief Revenue Officer
Remodel Health - Indianapolis, IN
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We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family. We were founded on the principles of intentional relationship and generous giving, and we have a heart to serve organizations of all sizes. Historically, our core customer pipeline has consisted of churches, private schools, higher education, and faith-based nonprofits, and has recently grown extensively into for-profit industries.Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!We are seeking a passionate and experienced Chief Revenue Officer (CRO) to join our leadership team. Reporting directly to the CEO, the CRO will be responsible for developing and executing a strategic growth vision, aligning with our core values, and driving the success of our Sales, Marketing, and Revenue Operations teams.If this sounds like you, explore the job specifics below:Responsibilities:1. Strategic Planning:Lead the charge in developing and implementing Remodel Health's go-to-market strategy in alignment with the company's mission and objectives.Implement necessary adjustments in order to optimize sales performance, increase efficiency, grow sales and market share, and streamline the enterprise sales process.Collaborate with the CEO and CFO to establish annual and long-term sales and growth goals.Translate high-level goals into actionable strategies within budgetary constraints.Report directly to the CEO and partner with the rest of the leadership team on evolving our commercial infrastructure, tools, strategy and execution. 2. Execution of Commercial ActivitiesOversight of all revenue generation activities including sales, sales operations, account management and strategic partnershipsbusiness development.Responsibility for the entire sales cycle from new customer acquisition through to post-sale implementation and scaling within existing accounts. At the right "altitude" to both lead key executive relationships with jumbo customers and health plan leaders but also to be a strong people manager of the team.3. Growth Opportunities:Identify and pursue new revenue opportunities through partnerships and niche markets.Monitor market trends, competitor activities, and customer needs to inform strategy.Work closely with product marketing to align offerings with market demand.Manage key client relationships and lead the closure of high-value opportunities.4. Partnership Development:Establish and nurture strategic partnerships to expand distribution channels and market reach.Leverage existing opportunities with group brokers and carriers while exploring additional channels (e.g., FMO, payroll providers, PEOs).5. Team Leadership:Build, mentor, and manage a high-performing sales team, fostering a culture of collaboration and excellence.Define compensation and incentive programs to balance rewarding performance with maintaining budgetary discipline.Identify and support professional growth opportunities for team members.6. Data-Driven Decision Making:Use data analytics to identify trends, forecast revenue, and drive growth.Establish clear KPIs and measurable outcomes to guide team performance.7. Customer Experience:Oversee Marketing and Revenue Operations while collaborating closely with Customer Success Leadership to deliver a seamless client experience.8. Cross-Functional Collaboration:Foster clear and effective communication with stakeholders, department leaders, and executives.Ensure alignment across teams to achieve organizational objectives.Qualifications:Experience: relevant experience scaling and leading salescommercial organizations within a high-growth organization (experience in private equity-backed companies in the $30M-$100M growth phase is a plus). Proven experience planning, instituting and managing sales processes, models and tools that lead to repeatable sales. Is skilled both at the most tactical of needed objectives (e.g. standardizing and evolving decksmessaging) as well as the most strategic (evaluating optimal commercial efforts and resource allocation across multiple customer markets to maximize customer monetization and conversion).Industry Knowledge: Proven background in benefitstechnology companies serving diverse clients and stakeholders; experience in insurance or healthcare is a plus but not required.Leadership: Demonstrated ability to develop teams, mentor employees, and build a strong, collaborative culture.Technical Skills: Proficiency in CRM platforms, particularly munication: Exceptional interpersonal and communication skills, with a proven ability to collaborate across teams and with senior leadership.Strategic Insight: Experience in identifying growth opportunities, developing go-to-market strategies, and leveraging partnerships. Has experience thinking through potential ecosystem partnerships and evaluating ROI to the business, recognizing quickly which opportunities are worth exploring and which aren't.Benefits:Full health benefits offering, including life, long-term disability, dental, and visionGenerous PTO401(k) matchSabbatical PTO available after 5 years of employmentThis is an in-office position in downtown Indianapolis four daysweek, with work from home Fridays.
Created: 2025-03-03