Jr. Sales Account Manager (eCommerce)

Company OverviewPinnacle Promotions ( ) is an award-winning promotional marketing agency specializing in the ideation, sourcing, and production of branded merchandise. For over 30 years, we've helped some of the world's most recognized brands Make the Right Impressionâ„¢ through innovative promotional products and proprietary online solutions. Recognized as a "Best Places to Work" company and one of Inc. 5000's fastest-growing businesses, Pinnacle emphasizes core values, employee development, and a people-first culture.Position OverviewTitle: Jr. Account Manager (eCommerce)Department: eCommerceReports To: eCommerce Sales ManagerThe Jr. Account Manager is an entry-level sales role responsible for supporting and managing the life cycle of client projects, including scoping, budgeting, merchandise selection, timelines, and ensuring a high-quality customer experience. Working closely with the Account Manager, this role provides hands-on training and mentorship to develop sales and relationship-building skills.Key Responsibilities Project and Order Management Manage all aspects of client projects for entry-level and existing customers within the eCommerce sales channel.Oversee project scope, customer budget, timelines, order entry, quoting (decks and idea kits), and vendor negotiations.Utilize Salesforce to create opportunities, maintain customer records, and transfer information to internal systems like Presto.Provide Arcade platform support, including customer registration, group updates, account creation, report generation, and backend order entry. Relationship Building Build and maintain strong relationships with clients and vendors to ensure long-term success and repeat business. Client Experience Deliver exceptional customer service, ensuring all client interactions reflect Pinnacle's commitment to quality and innovation.Effectively source impactful products tailored to client needs and project goals.Multi-task across various client projects and orders, maintaining accuracy and efficiency. Professional Development Attend vendor meetings and training sessions to stay informed about products, trends, and best practices.Collaborate with the team to elevate sales skills and contribute to overall growth.Document, report, and follow up on all activities within Salesforce.Requirements QualificationsEducation: Bachelor's degree required.Experience: Promotional products experience is a plus.Skills: Detail-oriented with strong project management skills. Excellent interpersonal, verbal, and written communication abilities. Effective multi-tasking and time management in a fast-paced, dynamic environment. High energy and a positive, solution-oriented mindset. Compensation and BenefitsCompetitive salary prehensive health, dental, and vision benefits.Generous paid time off program and paid holidays.Supplementary short-term and long-term disability coverage.Simple IRA with company matching.Fun, progressive workspace and culture.Why Join Pinnacle? This is an excellent opportunity to work with a fast-growing, highly professional organization that values innovation, collaboration, and personal growth.Application Process: Local candidates only. Qualified candidates will be contacted based on meeting job and experience requirements. No phone calls or faxes accepted.Pinnacle Promotions is an Equal Opportunity Employer.

Created: 2025-03-03