Sales Director

Company Overview Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more. Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-growing company focusing on providing innovative cloud-based software. The Incident IQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on the IncidentIQ platform to manage and deliver mission-critical services. Since the company's founding, Incident IQ has built a culture focused on customer success and product leadership; we are passionate about helping school districts achieve operational efficiency. Incident IQ's environment is inclusive and transparent, and our team members are respected and valued contributors who consistently exhibit openness, integrity, collaboration, enthusiasm, and effort.Sales Director Overview:Reporting directly to the VP of Sales, the Sales Director will be responsible for managing a direct field sales team. The candidate will manage recruiting, hiring, and training an expanding direct sales team. They will develop selling skills, pipeline management, win strategies, forecasting, and manage success metrics. Day-to-day activities will include sales call prep, activity prioritization, and auditing customer interactions.The ideal candidate will have a training and development bias. They enjoy leveraging their expertise to help reps succeed. The team consists of Strategic Account Managers and Account Executives. SAMs are utilizing an enterprise selling approach to named accounts. AEs are focused on transactional skills for a geographic territory. The ideal candidate will be adept at supporting and developing both sales motions and helping reps maximize their personal performance.Sales Director Responsibilities: Overall revenue performance of sales teamRecruit and hire top shelf sales talentMonitor and verify onboarding activitiesBuild and deliver ongoing training and skill development programsTrain and manage efficiency with tech stackDevelop and maintain pipeline development, pipeline management, and forecasting skillsAnalyze sales performance, interpret results, and develop individual recommendations to optimize performanceProvide accurate and timely sales forecasts (weekly, monthly, quarterly)Communicate and present sales performance, pipeline, and forecasting analysis to leadershipGenerate ad hoc reporting for Marketing, Pricing, and Financial PlanningSales Director Requirements:Four (4) year degree in Business or related fieldMinimum of 5 years sales leadership experience with a direct sales teamExperience with reps selling through a channel programExceptional skills for sales training and pipeline developmentExceptional communication skills, both written and verbal, with the ability to simplify complex conceptsExceptional group presentation skills - motivational styleExcellent interpersonal skills with the ability to work independently and within a team environmentStrong knowledge of Salesforce, SalesLoft, DealHub, LinkedIn Sales Navigator, Microsoft Office, etc.Experience in SaaS sales to the K12 market is highly preferredAbility to travel >25%What makes Incident IQ different: We facilitate whole-person growth where employees can develop personally as well as professionally.We offer an energetic and collaborative environment; everyone's opinion matters!We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!We provide excellent worklife balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO). Incident IQ is an Equal Opportunity Employer

Created: 2025-03-03