Medical Assistant Site Lead

MyCHN is a nonprofit organization providing Medical, Dental, Behavioral Health, and Pharmacy services to communities in the South Houston and Gulf Coast area. We were founded in 2008 with one provider, three exam rooms and a big dream. Today, we have over 100 providers and more than 15 locations. MyCHN's mission is to "provide quality care that uplifts, supports, and shapes healthy communities while addressing financial and social barriers".Job Summary:The Medical Assistant Site Lead has advanced Medical Assistant skills and is proficient in maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care. The Medical Assistant III will function as a member of a Patient Centered Medical Home including clinical tasks and administrative skills. The ideal candidate will have Women's Health, Pediatric andor Chronic care experience in an outpatient or clinic setting. The Medical Assistant is responsible for the safety and wellbeing of all patients. Great and prepare patients for the health care provider. Accurately performs preliminary physical tests such as: blood pressure, blood glucose, height, weight, temperature, pulse, and respirations as directed by established clinical protocols. Duties and Responsibilities:Adhere to standard of care, processes, and protocols per type of patient visitPerform all vitals on every patient at every visit: height, weight, blood pressure, blood glucose, pulse, oxygen saturation, temperature, and respirations. Direct patient to a clean available room, follow proper intake order while using proper terminology and maintaining accurate and confidential records (vitals, Veradigm, dashboard, exam form, and screenings)Present patient and report back to providerAssess immunization records and refer for immunization as needed to meet Department of State Health Services guidelines, while using appropriate plete orders per standard of care or as documented in electronic health record by provider. (EKG, CLIA waived tests, lab draws, medication administration, vaccines, breathing treatment, fetal non-stress test, ear lavage, wound wrapping, FIT cards, referrals etc.)Gather needed supplies, equipment and set up as directed per standard of care or provider.Assist providers with examination, procedures and treatments as directedCreate Referrals as ordered by providerPerform in-house testing using aseptic technique, document results and notify patient in timely manner: Flu, Strep, Mono, Covid, Cepheid, UPT, RSVPerform Hearing and vision Testing with documentationSend Medication refill request through Veradigm to providerPlacement of RTO's in chart as directed by providerAbility to navigate crisis protocolAssist with interpretation as needed including verbal and form site lead when inventory is lowParticipates in code response duties asassigned by site lead. Discharge patient with instructions as defined by provider (review discharge instructions with site lead as needed) Upon discharge schedule patient for follow up visit chronic, acute, or well and verify pharmacy. Assist patient in identifying barriers that may prevent them from completing their treatment. Ensure rooms are cleaned after discharge and are always properly stocked. Ensure all areas of clinic are clean and orderly Participates in identified performance improvement initiativesPerform cleaning, packing, and sterilization of instruments as directed. (May include using autoclave) Conducts daily walk through, FridgeFreezer temperatures, cleanliness of clinics and EOC logs as assigned Performs comprehensive "patient education" as per standards of care or provider Communicates provider disposition to pt regarding labs, diagnostic testing andor procedures within 72 hoursLead Team Huddle with assigned provider and MA Preceptor for new hire Medical AssistantsPerform Prior Authorization in Veradigm (ePA), via Fax or Cover my meds Send medications in Veradigm per standard of care once signed off by site lead andor clinical development manager. Manage patient flow to maintain cycle time within threshold while providing day-to-day supervision of MA team membersCoordinate competency and on the job training for all MAs level 1-2 Assuring all logs for EOC are kept up along with checking Emergency bag and equipment.Directs patient care as per SOC for walk-ins. Send Medication Refill per standards of care or provider plete outstanding lab report within 72 hoursComplete Covid reconciliation and Vaccine logs dailyComplete Veradigm medication request as received and reconciled within 24 hoursUpload monthly provider huddles into SharePoint per site by 1st of the monthManage Vaccine Programs: VFCASNPrivateAdhere to After Hours phone protocol rotation 1st - 15th or 16th - 31stPerform monthly Chart Audits as assigned to ensure accurate intake process and documentation is being followedProvide monthly Training to floor staff based on chart audits and Incident ReportsOrder supplies and floor stock medication by the 15th of each monthOrder vaccines by the 5th of each monthAssist team in answering questions and physically step into patient care is additional support is neededAssist with investigations and resolving issues related to patient issues and other service-related concerns.Assist in coordinating staff meetings and lunch orderingRequired SkillsAbilities:Ability to use Bi-directional interface with IMMTRAC to import vaccine recordsAbility to upload Medical Records in patient's chartAbility to conduct Spirometry Testing as order by provider Ability to Perform Retinopathy examsAbility to effectively communicate to staff and patientsAbility to perform EKGS, draw blood and administer injectionsThorough knowledge and use of medical terminology and abbreviationsDemonstrate the ability to take appropriate action in an emergencyMaintain a positive, caring attitude towards patients and staffGood computer skills with ability to type 45+WPMPossess a strong work ethic and a high level of professionalismPreferred SkillsAbilities:Bilingual in SpanishRequired Education and Experience:High school diploma or equivalentCertified or registered preferred but not requiredSuccessfully completed Medical Assistant course with diplomaMaintain current Basic Life Support (BLS)2-3 years of experience working as a Medical AssistantPreferred Education and Experience:NoneSupervision Responsibilities: Lead Team Huddle with assigned provider and MA Preceptor for new hire Medical AssistantsAssist team in answering questions and physically step into patient care is additional support is neededAssist with investigations and resolving issues related to patient issues and other service-related concerns.Assist in coordinating staff meetings and lunch orderingCoordinate competency and on the job training for all MAs level 1-2Physical RequirementsOccasionally required to sitFrequently required to talk and stand Frequently required to utilize hand and finger dexterityThe employee must occasionally lift andor move up to 50 pounds Specific frequently vision abilities required by this job include: Close visionColor visionPeripheral visionDepth perception Ability to adjust focusWork Environment:BLOODBORNE PATHOGENS EXPOSURE LEVEL: 1 (HIGH)Noise Level:ModerateBenefits: Health Insurance with the employee monthly premium paid 100% by MyCHNDental Insurance with the employee monthly premium paid 100% by MyCHN401 (k) with up to 4% company matchingPaid Time Off accrues 128 hours the first year. The amount accrued increases as years of service increases.Sick Time of 40 hours per yearPersonal TimeBirthday of 8 hours per year$15,000 of Basic Life Insurance coverage paid by MyCHNContinuing Education Stipend of $200yearContinuing Education of 40 hoursReferral BonusFlexible schedulesHigh opportunity for growthOther benefits offered: Vision, Short-Term Disability, Long-Term Disability, Hospital Indemnity, Critical Illness, etc.

Created: 2025-03-03