Infrastructure Technician (Part Time) | McCormick Place

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.OverviewWe have an immediate opening for a Part-time Infrastructure Technician at the McCormick Place Convention Center. Will provide infrastructure service support for the wired and wireless networks for Event Exhibitors, Show Management, and internal administrative users.This role will pay an hourly wage of $22 to $28.For PT roles: Benefits: 401(k) savings plan and 401(k) matching.This position will remain open until April 25, 2025.Responsibilities Works with the Infrastructure Manager and other Infrastructure Technicians in providing Internet services and network support.•Assists other Infrastructure Technicians in maintaining network routersswitches, access points, software and Internet servers for the internal users and each Event to provide reliable Internet access to Exhibitors.•Provides hands on assistance and customer service to Show Management and Exhibitors before and during the Event.•Employs quality assurance (QA) efforts to assure the highest level of customer satisfaction.•Monitors existing Internet traffic and use to proactively manage Internet services.•Troubleshoots network and Internet issues as they arise.•Documents and communicates problems to the Infrastructure Manager and Infrastructure Technicians.•Recommends improvements to the technical environment to provide improved customer service.•Assists Helpdesk Personnel in providing support when required.•Performs all other job duties as assigned.Qualifications H.S. Diploma or equivalent required.•Minimum of two (2) years related work experience required.•Minimum of one (1) year microcomputer hardwaresoftware peripheral installation and maintenance.

Created: 2025-03-03