AVP of Partnerships & Operations

About the job AVP of Partnerships & Operations Job DescriptionThe AVP of Partnerships & Operations leads relationships and operations for our client's enterprise-wide center of excellence for branding, marketing, creative, and media that views the company's vision and mission through the lens of creativity. The role leads multiple professional teams including Partnerships (new engagements, partnership management, brand strategy); Creative Operations (project management and resourcing); Business Operations; and Media; and closely collaborates with the Executive Creative Director and head of Live Event Production. There is an element of both in-house and external client partnering in this unique organization.The ideal candidate is an exceptional, strategic leader with a proven track record managing complex operations within a creative environment. This leader drives impact and business results by building relationships and enhancing ways of working across the broader department and the company as a whole. Additional responsibilities include:Provide strategic direction and leadership to leaders of the Partnerships, Creative Operations, Business Operations, and Media teamsMentor and develop leaders to ensure the growth and success of their teamsOversee Creative Operations ensuring projects are planned, resourced, and executed in ways that balance impact, efficiency, budgets, and employee experience goalsOversee Partnership development and management ensuring a strategic and stable roster of partnerships through exceptional achievement of partner goals and relationship developmentOversee Business Operations including, monitoring KPIs and applying data insights in ways that enhance business outcomes and employee experience; and aligning staff and resourcing plans to the business planGrow media capabilities and oversee Media Operations ensuring projects achieve partner KPI resultsDrive financial performance by managing the financial strategy including annual budgeting and informing the VP of insights to shape the LRPIdentify opportunities for operational improvements, implement best practices and methodologies to improve project outcomes and performance, and drive initiatives to enhance efficiency and effectivenessMonitor industry trends and competitive landscape to inform strategic decision-makingFacilitate effective communication and collaboration between the teams and other departments to support enterprise-wide initiativesDevelop and implement long-term talent strategies to support professional development of employees and build talent pipelines within the organizationKnowledge, Skills & ExperienceBachelors degree in a related discipline and 14 years experience in operations management, preferably within a creative or advertising function. The right candidate could also have a different combination, such as a masters degree and 12 years experience; a Ph.D. and 9 years experience in a related field; or 26 years experience in a related field7+ years experience in a management or leadership roleExcellent leadership and partnering skills required (partnering and leading peers and colleagues with no formal authority, influence without authority).Strong business acumen and strategic thinking required; ability to link client engagement, services, and operations with business outcomesStrong communication skills, both written and oral, and the ability to adapt to different levels within the organizationProven to have a deep understanding of fundamental ProjectAccount Management and creative resourcing principals and success managing a team of senior professionals of varying disciplinesProven track record of successfully leading and managing multiple departmentsStrong financial acumen and experience with budgeting, forecasting, and financial analysisStrong project management skills with a deep understanding of project management methodologiesExceptional interpersonal and communication skills, with the ability to build strong relationships with clients, team members, and stakeholdersAbility to adapt to changing assignments, multiple and conflicting prioritiesStrategic thinker with ability to develop and implement actionable plans to drive business resultsInnovative thinker promoting exceptional customer servicesStrong problem-solving skills and the ability to make strategic decisions in a fast-paced environment

Created: 2025-03-02