Medical Assistant - Back Office

Position Summary This position supports AAAI Providers and PhysicianAssistants in the delivery of patient care, helping to ensure timely,patient-centered care. They work closely with other healthcare professionals tocommunicate with patients and maintain patient confidentiality. Reports To: MA CoordinatorPrincipal Duties and Responsibilities1. Prepare exam rooms for patient visits, anticipatingpatient and provider needs by assuring the room is clean and equipped with thenecessary equipment and supplies.2. Review patient charts to identify any special needsor missing information.3. Obtain and record patient medical histories, vitals,test results, and other information for medical records while maintaining strict confidentiality.4. Confirm medications and key elements of medicalhistory, document any changes.5. Assist the Provider with the exam as directed.6. Document services provided for billing purposes.7. Do diagnostic procedures as assigned.8. Document care delivered, and treatment planprescribed.9. Provide patient education as directed.10. Preparing and administering medications forpatients as directed by providers.11. Perform phone triage duties including documentingcalls and messages.12. Give injections as prescribed, includingimmunotherapy per protocol.13. Review diagnostic tests by outside providers;document in the medical record and alertprovider to positive results; notify patients of diagnosticresults per protocol.14. Assist in obtaining prior authorizations formedications and services ordered by the provider.15. Maintain ability to meet all performancerequirements regarding tasks and department goals.16. Ensure compliance with all health care regulations,including HIPAA and OSHA.17. Assist with training new staff.18. Attend staff meetings as requested.19. Cross train in the allergy lab to be able to assistin both back office and allergy lab.20. Will be required to travel to other officelocations when coverage is needed.21. Perform other duties as assigned.Required Skills, Knowledge, and Abilities1. Possession of the clinical expertise and knowledgenecessary to fulfill job responsibilities.2. Basic understanding of patient care, medicalterminology, and appropriate clinical pharmacology for medical assistantpractice scope.3. Should demonstrate excellent organizationalabilities.4. Experience with allergy and asthma diagnosticprocedures, ordered treatment, shots and related clinical terminology anddocumentation. 5. Must be a self-starter with a positive,service-oriented attitude, and the ability to work effectively with all levelsof staff and management.6. Ability to work in a team environment assistingco-workers.7. Deliver compassionate support, attention, andassistance to patients and families.EducationRequired: CertificationDiploma from an accredited medical assistant program. High school diploma or equivalent. ExperiencePreferably two plus years of Medical Assistant Experience. Other RequirementsBe able to complete AAAI administered clinical study guides and pass exams on clinical issues involved in Allergy and Asthma care as required by AAAI. Working ConditionsOSHA Category 1 exposure to blood, bodily fluids, or tissue.Be able to be on your feet the majority of the time, occasionally sitting andoperating general office equipment. Well-lit work area in a medical office.Az Asthma & Allergy Institute is an EEO employer - MFVetsDisabled

Created: 2025-03-02