Assistant Branch Manager - Bloomfield Twp branch

Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country. The Opportunity: We are seeking a full time Assistant Branch Manager for a new branch we will be opening in the Bloomfield Twp area. The Assistant Branch Manager will make decisions based on in-depth knowledge of DFCU Financial policies and procedures. Assist in planning, directing and coordinating workflow of branch operations. Effectively manage employees through coaching and discipline.What You'll Do:Assist Manager with all branch operations and staff supervision.Coach and develop branch staff to achieve sales and service performance goals.Ensure compliance with credit union procedures.Use membership data to proactively offer additional products and services to members.Suggest and promote creative ideas to increase sales productivity.Design and promote activities to increase branch profitability.Make exceptions to policy and procedures when necessary.Write and administer performance reviews.Effectively communicate changes in policy and procedure.Resolve member disputes and defuse possible conflict.Perform the duties of Vault Teller, as required.Schedule cash and platform staff for efficient branch coverage.Perform onboarding and training to new Tellers.Contribute to branch sales terpret and act on information in management reports.Maintain knowledge of credit union consumer loan policies and procedures.Oversee the complete loan process within the branch.Provide notary and medallion signature guarantee services.Provide membership, loan and cash services.Saturday hours required.Maintain a professional appearance following the established dress code.What You'll Need:Ability to complete training at our Birmingham branch. Bachelor's degree in a business-related field, preferred.Three years current experience in a sales position in a financial environment.Three years current experience supervising employees.Ability to function as a team leader.Ability to effectively coach staff and achieve performance goals.Exceptional analytical and problem-solving skills.Ability to puter literate.Consistent positive, cooperative, self-motivated, courteous and professional attitude.Ability and willingness to work in any of our branches.Excellent interpersonal skills, including effective verbal and written communication.What We Offer:Monthly cash incentives for meeting performance goalsEmployee bonus programPaid lunch timeEmployee referral payouts for recruiting your friends and familyPaid time offPaid holidays (13 per year)401k plan match, dollar for dollar up to 4%401k additional employer contribution after one year at 5%Tuition reimbursement Education assistanceMedical, dental and vision insurance effective date of hireHealth savings account (HSA)Flexible spending accounts for medical and dependent care expensesAdoption assistance for qualified expenses maximum $10,000 per childWellness initiatives and reimbursementsPre-paid legal services planIdentity protection planAccident supplemental planShort- & long-term disability plans paid for by companyCompany provided basic life insurance of $50,000 plus supplemental for employee, spouse, and childPet InsuranceFree financial planning assistanceNumerous fun employee events throughout the yearVolunteer and community engagement opportunitiesEmployee loan discounts (closed-end loans)Discounts with local and national companies through DFCU PerksService anniversary awardsEmployee discounts for company logo wearRecognition and awards for outstanding team and individual performance (branch and member service center employees)Ongoing training opportunitiesLeadership development programFlexible scheduling for studentsEqual Opportunity Employer Disabled VeteransOther details Job Family Operations Pay Type Salary Apply Now

Created: 2025-03-02