HOA General Manager

The Ludlow Maintenance Commission (LMC) is the incorporated homeowners' association (HOA) for the Port Ludlow North Bay community, representing the interests of approximately 1,090 lot and condominium owners in the North Bay area. We manage a variety of common assets, including our Beach Club (featuring indoor and outdoor pools, tennis, pickleball courts, an exercise room, and meeting rooms), as well as Kehele Park, which includes additional tennis courts, BBQ areas, and a children's playground. Additionally, we oversee over 130 acres of common property (Green Belt) throughout the community.If you love the outdoors, you will love Port Ludlow. Port Ludlow is a forested, well-developed community located within a Master Planed Resort on the Olympic peninsula of Washington State. The Resort is home to a full-service marina, a championship golf course, and 26 miles of hiking trails. The Olympic National Forest is only a short drive away, which is a stunning resource for hiking, photography, and various other recreational activities.Position OverviewWe are seeking an experienced General Manager (GM) to manage our extensive facilities, to handle its financial affairs, and to meet the daily requirements of residents, staff, the Board and its committees, and the usual array of vendors, contractors and other community entities. This is an on-site, proactive position requiring dynamic, multitask capabilities and a willingness to anticipate needs within the scope of Board, member, and committee needs and activities. The GM is an ex officio member of all committees and provides expertise on policy, precedent, and impact on the overall operations which each committee may require.The GM reports directly to the LMC Board of Trustees and is required to provide monthly updates on the financial health of Operating and Reserve funds in addition to special projects and other requests from the board.Key ResponsibilitiesOperations & Facility ManagementLeads our 4 full-time and 8 part-time employees.Oversee the management and maintenance of the Beach Club, Kehele Park, and Green Belt areas and amenities.Coordinate repair, maintenance, and improvement projects for community infrastructure, including working with vendors and prehensive and thorough understanding of HOA governance, community management, and financial reporting.Knowledge of county, state, and federal regulations affecting community associations and property munity Relations & Resident EngagementServe as the primary point of contact for members, addressing inquiries, concerns, and requests in a friendly, professional, and timely manner.Facilitate community meetings, events, and communication, ensuring transparency and collaboration between the board of Trustees and residents.Be the primary liaison to other HOAs in Port Ludlow and represents the HOA in other public venues.Financial Management & BudgetingDevelop and manage the LMC's annual budget of over one million dollars, working closely with the board to ensure financial stability and sustainability.Monitor Reserve Funds and replacement schedule to ensure assets are updated accordingly.Prepare regular financial reports, track expenditures, and identify opportunities for cost savings without compromising service quality.Oversee assessments, collections, and ensure compliance with financial policies.Proficiency in Microsoft Office Suite, HOA management and accounting software, remote meeting applications and system security.Administrative & ComplianceServe as liaison between the Board of Trustees and the community.Ensure adherence to the association's governing documents (e.g. CC&Rs, Bylaws) and work with legal counsel as needed.Oversee the enforcement of association rules and regulations, including administrating violations, hearings, and resolutions.Assist in the preparation of board agendas, meeting materials, and minutes.Ensure that all board decisions are properly implemented.Vendor & Contract ManagementOversee contracts with service provider vendors.Negotiate and manage contracts to ensure the best value for the association while maintaining product and service quality.Risk Management & ComplianceMonitor compliance with all local, state, and federal regulations.Ensure insurance coverage and risk management protocols are up-to-date and aligned with the needs of the association.Special Projects & Community DevelopmentManage and support special projects, capital improvements, reserve funds and long-term planning efforts for the association.Identify opportunities to enhance facilities, services, or overall community engagement.QualificationsExperience: 5 years of experience in property or community association management with 2 - 3 years in a senior leadership or management role.Education: Prefer BABS degree from an accredited institution with some course work in publicbusiness administration.Certifications: CMCA (Certified Manager of Community Associations) or AMS (Association Management Specialist) certification or the willingness to obtain certification within an agreed time.BenefitsCompetitive salary based on experience and demonstrated skillsSalary Range $75,000 to $105,000Health, dental, and vision insurancePaid holidaysPaid time off, sick and vacation daysVehicle reimbursementCell phone reimbursementContinuing Educational AllowanceFlexible work hoursHow to ApplyInterested candidates should submit a resume and cover letter to Allan Kiesler by April 1, 2025. Please include "General Manager Resume - LMC" in the subject line.recblid yg7hfgs11rsz7piwzalzmx4fppqjv2

Created: 2025-03-01