PM Stewarding Supervisor

Overview: Accountable for the management, training and performance of the stewarding department, working daily with all F&B departments to ensure that quality and service standards are met at The Ballantyne Hotel. Primary Responsibilities:Conducts pre-shift meetings to inform staff of daily events; and duties for the day as well as coordinating breaks for your teamEnsures sidework duties are complete the dish room and cafeteria are kept clean and neat Ensures the cleanliness of all F&B supplies and proper storage of them.Assists the purchasing department by checking supply levels of all products related to the department Monitors employee performance and ensures all procedures or tasks are completed to Ballantyne structs employees in the proper performance of their duties. Provides recommendations for employee discipline, recognition and performance evaluation to support the career development of employees under their supervision.Notifies Chef of incident or conflicts that affect normal business operations or guest service.Responds quickly to guest, both internal and external, requests in a friendly manner. Follows up to ensure guest satisfaction.Provides a professional image at all times through appearance and dress.Coordinate and assist with banquet functions when needed.Set up for banquet team, buy pulling equipment prior to eventsMaintain the Off the Clock Caf, by stocking and cleaning the buffet daily for each meal period. Continually assist in keeping the room neat and cleanFollows company policies and procedures.Note: Other duties as assigned by supervisor or management.Qualifications: Education Experience: High School Diploma or equivalent and one year of food service supervisor experience. General knowledge of restaurant and or hotel operations. Some supervisory experience.Certification andor License Requirement: Alcohol awareness certification and or food service permit as required by local or state government agency. Food Service and or other certification as required by hotel.Skills: Customer service. Interpersonal communications. Organizational skills. Attention to detail.Benefits:401k after 90 days, fully vested, company match to 3%Marriott Hotel Discounts WorldwideNorthwood Hospitality Discounts Discounts at our Gallery Restaurant and SpaHealth Insurance - Vision, Dental, MedicalReferral Bonus programGenerous PTO policyWorking Conditions:Will be required to work nights, weekends and holidays.Will be required to work in fast paced, stressful environment.EEO and ADA StatementsThe Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.A Luxury Choice among Hotels in Naples, Florida A warm, effortless level of hospitality greets you at Naples Grande Beach Resort. This inviting beach property sets the standard for treating guests and families to endless activities, incredible nearby sights and an unmatched level of service and attention. Rediscover this unique luxury resort in Naples, Florida and indulge in a truly special getaway. Our hotel received the TripAdvisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on TripAdvisor, the world's largest travel site. Our staff takes great pride in consistently offering an exceptional experience to all guests at our resort in Naples, Florida. Discover for yourself what makes Naples Grande a standout among hotels in Naples, Florida. Applicants who are fortunate enough to be selected for hire are eligible for benefits as follows: Full Time Hires: Eligible for medicaldentallife benefits on the first day of the month following 30 days of employment. Other benefits include Paid Time Off, 401(k) and Resort Stay Program (where our team members can stay at other Northwood Hospitality properties). Part Time Hires: Eligible for Paid Time Off, 401(k) and Resort Stay Program (where our team members can stay at other Northwood Hospitality properties). On Call Seasonal Interns: Eligible for 401(k) and discounted Resort Stays at other Northwood properties. Formerly known as the Registry Resort and the Waldorf Astoria Naples, the hotel has enjoyed over 28 years of success in this community and we look for new teammates to help continue that tradition. Our current ownership, Northwood Hospitality LLC, has invested millions in a complete transformation of the rooms and dining options. Northwood Hospitality LLC owns and operates nine properties throughout the world, including the Naples Grande Beach Resort in beautiful southwest Florida, the New York Palace Hotel in Manhattan, the London West Hollywood in Hollywood, CA, the Marker, Parrot Key and Tranquility Bay in Key West and Cheeca Lodge in Islamorada. The company was incorporated in 2010 and is based in New York, New York under parent company Northwood Investors, LLC. The Naples Grande Beach Resort reviews applications in the order in which they are received, per position, without regard to the applicant's age, race, ethnic background or religious preferences. Applicants selected for further consideration will be contacted by the hiring team by phone or email. All other applications will be closed for further review.

Created: 2025-03-01