Sales Development Representative, New York

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.About the role:As a Sales Development Representative (SDR), you will be responsible for building pipeline through outbound prospecting and inbound qualification. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team. We are looking for driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our fast growing sales organization.This role will be hybrid in New YorkResponsibilities: Grow Cresta's customer list through personalized emails, calls, and creative social media outreachWrite effective and compelling messaging to engage targeted accountsWork closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growthAnalyze market research data and develop strategic approaches to raise awareness and generate interest for CrestaPartner with account executives to help generate meetings and sales pipelineCreate and prioritize target account and contact listsConduct high level conversations with executives in prospect accountsAchieve monthly quotas of meetings, qualified opportunities, and pipeline generated.Assist with drafting sales pitches, presentations, reference material, and other documents as requiredQualifications We Value:Bachelor's degree in Business, Marketing, Communications, or related field1+ years prior sales experience (within a SoftwareHigh Tech company highly preferred)Ability to work in a time-sensitive and high-volume environmentHighly competitive personalityA positive attitude: You're a team player and you're resilient in the face of challengesSelf-starter always looking for ways to do your job better. When you see an opportunity, you jump on itStrong organizational skills with ability to effectively prioritizeArticulate with strong business acumenYou're a clear, concise, and compelling storyteller across written, verbal, and visualPerks & Benefits: We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needsFlexible vacation time to promote a healthy work-life blendPaid parental leave to support you and your familyMonthly Gym & Phone allowanceWork from home office stipend to help you succeed in a remote environmentLunches and dinners included for in-office employees via GrubhubCompensation: Compensation for this position includes a base salary, commission, equity, and a variety of benefits. The U.S. base salary range for this role is an OTE of $80,000 - $90,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to

Created: 2025-03-01