Quality Assurance Manager

Description & RequirementsUnlock the secrets of intelligence with ManTech! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with ManTech!ManTech is seeking a motivated, career, and customer-oriented Section 508IT Accessibility Senior Quality Assurance Manager to join our team in Springfield, Virginia.This position advises, assists, leads, manages, works andor supports IT Accessibility Program (Section 508) Business Operations with policy, process, procedure development, review, coordination, adjudication, promulgation, communication, and compliance. Responsibilities include but are not limited to: Support IT Accessibility technical analysis to include applying advanced test quality methods, theories, and research techniques. Test, debug, and document enterprise applications and components for accessibility. Analyze requirements and develop test plans for accessibility and document results. Conduct internal and external website and Application TestingRemediation, providing feedback to customers on results and options, and interfacing with the Program Management Offices on test results and potential solutions. Use andor develop testing software, scripts, and guidelines. Work with systems engineers to integrate captioning and transcription applications.Conduct internal and external website and application testingremediation.Participate in all phases of risk management assessments and softwarehardware development with emphasis on analysis of user requirements, test design, and test tools selection that compliment system security.Assist with the procurement, development, maintenance, and use of a corporate captioning and transcription service.Perform planning, analysistraceability of user requirements, architectures traceability, workflow, scheduling limitations; procedures, and problems to automate or improve existing captioning and transcription systems.Review and evaluate captioning and transcription cloud service capabilities.Guide test and evaluation, maintainability, and analysis for captioning technologies, services, and applications.Understand application of Word Error Rates (WER)s and devise technical methods to reduce word errors in machine learning.Perform research and technical assessment of word accuracy and comprehension models other than WER.Use speech recognition toolkits such as SCLITE to assess and analyze WER. Support captioning and human language technology Minimum Qualifications 9 years of experience in a distinct functional or cross-functional area with Section 508IT Accessibility experience. Bachelor's degree in STEM or Business field, or equivalent experience with a related field Experience with Microsoft Office Suite, including Teams and Project. Experience in a Government QA project environment. Preferred Qualifications Experience providing quality management with software development and IT service management projects. Relevant industry standard certifications such as Lean Six Sigma Green Belt or PMP. Experience auditing to external quality standards such as ISO 9001, ISO 20000, AS9100, and CMMI development. Experience with peer reviews and process auditing. Experience collecting and analyzing metrics. Security Clearance Requirements:TSSCI with the ability to obtain & maintain a Poly Physical Requirements: Able to remain in a stationary position 50%.Constantly operate a computer and other office productivity machinery, such as a copier, scanner, and computer printer.Frequently communicate with co-workers, management, and customers, which may involve delivering presentations.#GEOINTopportunities ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at and provide your name and contact information.

Created: 2025-03-01