Commercial Operations Administrator

OctusOctus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets. For more information, visit: at OctusOctus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values - Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel - define an organizational ethos that's as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more. RoleCommercial Operations provides the data, tools, and processes that every employee needs to be successful in a Commercial environment. We provide processes, programs, and systems to minimize costs and optimize sales workflows at Octus, as well as support the overall business with insights from sales data and reporting, pipeline and forecasting and territory performance. We partner with our Editorial teams, HR, Finance, Marketing, Product, and Technology teams in a collaborative approach that results in a high level of cross-functional teamwork and consistent communication across the business. Find out more about our products here: productsBased in New York, and reporting directly to the Commercial Operations Manager, the Commercial Operations Administrator will serve as a go-to person for queries related to Sales, Customer Success, and Marketing processes, as well as the tools used by these teams, and to field questions from and offer assistance to the wider commercial team.We operate on a hybrid schedule (3 days in the office per week).What we offerDevelop your early career at a fast growing technology company where your voice is heardJoin a group of effective and passionate team (based in New York) that fosters teamwork, open communication and innovationCollaborate and learn from the wider commercial team Key ResponsibilitiesManage administration tasks that ensure the smooth running of key business processesReview, verify and manage contracts throughout their lifecycle. This includes tasks such as data entry, document review, compliance with legal requirements, coordinating with relevant stakeholders and ensuring accurate user access CRM administration - maintaining high levels of data quality and integrity within our CRM system, ensuring proper usage and reporting capabilitiesOptimize existing sales processes, practices, and policies for internal customer satisfaction and employee productivityWork with other members of the Operations team, Sales, Customer Success and Marketing teams to provide support in all areas of the sales cycleRequirementsExperience in a CommercialSales Operations department, Business Operations, or Sales administration roleExcellent organisational skills, can work to deadlines, and ability to prioritize and manage multiple projects simultaneouslyStrong interpersonal skills for cross-functional and international collaborationSelf starter, ability to manage your own time, tasks and activitiesProficiency in CRM systems (e.g., Salesforce)Good experience with Microsoft applications i.e. Word, Excel etc. At Octus, we consider a range of factors in connection with compensation decisions, including experience, skills, location and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.The base salary range estimate for this position is $65,000-$70,000. This position is eligible for an annual discretionary bonus. The actual compensation will be at Octus' sole discretion and will be determined by the aforementioned and other relevant factors. Equal Employment OpportunityOctus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.

Created: 2025-02-28