Complex and Paralegal Administrator

The Complex and Paralegal Administrator is responsible for the overall running of the Criminal Defense Practice in Staten Island including the administration, direct supervision, and training of paralegal staff, as well as the management of arraignments, datacentral unit, and reception area. This role ensures all work is completed in a timely fashion, oversees paralegal performance, maintains attendance records, and assists with operational support for the office and staff, including maintaining expense reports, petty cash, leave accrual reports, and statistical reports. The Complex and Paralegal Administrator also ensures quality control of all arraignment and Law Manager data and fosters relationships with court personnel and other agencies.ESSENTIAL DUTIESRESPONSIBILITIESOffice Management and AdministrationEnsure smooth and efficient operation of the offices (including the court office), coordinating all activities and managing daily tasksHandle all general administrative responsibilities, including maintaining records, processing reports, and managing other administrative duties as assignedMaintain Office Facilities and Equipment: Ensure that office facilities and equipment are properly maintained and functioning optimally, coordinating repairs or replacements as necessaryEnsure proper implementation of office procedures and policiesGenerate and maintain reports from various database systemsWork closely with the Director of Paralegal Services to develop standardized training, practices and protocols across the boroughsWork closely with the Discovery Unit to provide support for the Litigation AssistantsMonitor Paralegal II and Litigation Assistant work and caseloadsParticipate in supervisory and management meetingsAssess Litigation Assistant requests received from attorneys through LawManager and assign work to Litigation Assistants based caseload and capacityStaff Supervision and DevelopmentProvide direct supervision to paralegal staff, ensuring that all work is performed efficiently and meets the required standardsMonitor Arraignments including Scheduling, Data Entry and Central Files Maintenance: Oversee the accuracy and completeness of arraignment data and central files, providing guidance to staff as neededAssist with recruitment process, including scheduling and interviewingProvide individual supervision to Litigation Assistants and Paralegal II staffLiaison and CoordinationLiaise Between Internal Shared Services, IT and External Service Providers: Act as the primary point of contact between the office and both internal shared services departments and external service providers, ensuring seamless communication and service deliveryParticipate in the examination and improvement of Internal Procedures and Systems: Collaborate with management to assess and enhance internal procedures and computer systems, implementing improvements as identifiedServes as a liaison between the support and legal staffProvide in-service training and case consultationProfessional Development and other duties as assignedParticipate in continuous professional development Continuously learn about forms of bias in the workplace and demonstrate affirmative behaviors that support an inclusive work environmentOther duties as assignedTRAINING AND QUALIFICATIONS Required qualifications: Bachelor's degree in a relevant fieldPrior paralegal related experienceAbility to work independently and collaboratively with other managersPreferred qualifications: Bachelor's of Business Administration or equivalent experiencePrevious administrative and supervisory experienceExcellent interpersonal communication, organizational, and writing skillsProficiency in Microsoft Office and LawManagerAbility to design and implement new procedures quickly and effectivelyAbility to balance and prioritize workload and problem solving is a must Excellent computer skills, including ability to use Microsoft Office 365 Suite, SharePoint, and ADP Workforce Manager and other office technology (copier, fax, stamp machine) Must be a self-starterREQUIRED DOCUMENTSPlease submit these documents as a single combined PDF when you apply via the LAS (Legal Aid Society) Recruitment Portal.Cover LetterResumeSALARY TRANSPARENCYThe posting reflects the range of potential salaries for the role. The specific salary offers will be dependent on candidate qualifications, including collectively bargained salary steps for unionized roles.Salary Range Salary: $88,000- $92,000SALARY AND BENEFITSThe leadership of The Legal Aid Society believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Salaries for our unionized jobs are governed by our Collective Bargaining Agreement. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made. Click here to read more about the benefits of working at The Legal Aid SocietyHIGHER EDUCATION AND LOAN FORGIVENESSThe Legal Aid Society is a qualified employer for the purposes of the Public Service Loan Forgiveness. This position allows an employee to take advantage of PSLF and other State and Federal loan forgiveness programs. Additionally, employees who are New York residents may be eligible for assistance from New York state to assist with loan repayments, depending on years of practice. To learn more, click the links below. studentaid.govhesc.ny.govloan-forgiveness-programsOUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSIONThe leadership of The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients, to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us. WORK AUTHORIZATIONAll applicants must be legally authorized to work in the United States for any employer without sponsorship for a work visa or permit. We are currently unable to sponsor employment visas or permits. (However, for citizens of Canada and Mexico, LAS will provide a letter documenting employment status that is needed to obtain a TN visa.)HOW TO APPLY All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process. For technical difficulties or questions regarding this posting, please email an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.

Created: 2025-02-27