SR. OPERATIONS MANAGER - GREATER COLUMBUS CONVENTION ...

 Position Title: SR. OPERATIONS MANAGER - GREATER COLUMBUS CONVENTION CENTERPay Range: [[cust_StartingPayRate]] to [[cust_MaxPayRate]] We Make Applying Easy!  Want to apply to this job via text messaging?  Text JOB to 75000 and search requisition ID number 1325078.The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: thought and inclusion for all is what drives our success - we invite you to start your journey with us today!  Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team?  We're hiring!  Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.  For more information on what we are about as a company, check us out by following the link below: Summary Job SummaryAs the Sr. Operations Manager, you will be responsible for leading your team members in executing The Levy Difference in regards to operations, human resources and financials. From hiring, training and developing team members to ensuring that all costs are met and quality show standards are maintained at all times, you will be representing Levy and communicating our philosophies and culture to all that you come in contact with. Essential Duties and Responsibilities* Ensuring the recruitment and training of team members in our standards and procedures* Working with the location leadership team to continually drive improvements in guest satisfaction and financial results* Driving engagement within the concessions department* Overseeing all aspects of season planning and event preparation in the concessions department to ensure maximum event readiness* Ensuring point of sale updates and regular maintenance checks are completed* Completing analysis of menu items in partnership with the culinary team* Working in partnership with other departments to ensure accurate completion of the requisition process* Working with the culinary and purchasing team to ensure regular updates to the concessions theoretical matrix to ensure accurate theoretical margin calculations* Ensuring compliance with all Payment Card Information rules* Implementing concessions Production Sheet to ensure accurate production and minimal wastage* Conducting progressive coaching with team members* Completion of monthly financial reporting and action planning* Ensuring regular maintenance, cleaning and inspection of all concessions areas and equipment* Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed* Completion and processing of alcohol incident logs to identify recurring issues or trends* Overseeing recruitment activities for team members and non-profit groups* Holding pre-shift meetings to set the tone for events* Support team member orientation training* Ensuring accurate end of month inventory completion* Partnering with purchasing team to manage product transfers and requisition sheets to accurately track products during events* Managing and resolving guest complaints* Managing team member incidentsaccidents and following all required reporting procedures* Conduct monthly safety training for team members* Managing team member scheduling in line with demand forecasts* Verifying payroll, entering gratuities* Subcontractor communications - ensure they have all correct paperwork in, scheduled properly, staffing has done appropriate trainings, etc.* Responsible for the accurate and timely completion of month-end inventory for the concessions department* Supporting other locationsproperties, as neededSkills and Experience* 5+ years of experience in a food and beverage operational position* High level of computer literacy* Passion for hospitality and food* Excellent interpersonal and stakeholder management skills* Able to work evenings and weekends, as dictated by event schedule   Apply to Levy today!Levy is a member of Compass Group USAClick here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic stapay (early access to your wages) and high interest savings both through the EVEN appAssociate Shopping ProgramHealth and Wellness ProgramDiscount MarketplaceEmployee Assistance Program

Created: 2025-02-26