Supply Chain/Operations Director - The Fragrance Group

About the Role: The Supply Chain Operations Director at The Fragrance Group reports directly to the CFO and plays a pivotal role in overseeing and optimizing the end-to-end supply chain and operations. As a key member of the leadership team, this position actively reviews sourcing requirements for production materials, finished goods, promotional materials, and services, including Third-Party Manufacturing (TPM) partners. The Director will lead the Sales and Operations Planning (S&OP) process, engaging with Commercial teams to forecast demand, develop new product launches, maintain adequate inventory levels, and ensure just-in-time inventory management while minimizing aging risks. Additionally, this role contributes to setting company strategy, objectives, and annual budgets, ensuring the business achieves its operating, financial, and growth targets.Primary Responsibilities and Duties:Supply Chain Strategy & Oversight:oProvide strategic direction and oversight of supply chain logistics operations, including picking and packing, shipping, and inventory control across multiple owned, 3PL, and TPM locations.oEnsure multi-channel operations strategy and tactics align with company growth ventory and Demand Planning:oManage inventory levels, ensuring Just in Time (JIT) ordering while considering Minimum Order Quantity (MOQ) and Economic Order Quantity (EOQ) requirements versus pricing scales.oLead the Demand Planning and S&OP process to update accurate projections and optimal ordering volumes for finished goods, materials, and promotional items.oDevelop and implement logistics inventory and warehousing standards.Procurement and Vendor Management:oDrive procurement bids and vendor negotiations, including due diligence of TPM facilities and production capabilities.oLead procurement negotiations with vendors and freight carriers to secure the best pricing, lead times, and ensure contract compliance.oEvaluate and onboard new vendors, leading sourcing bids and managing relationships with fulfillment partners (e.g., Amazon).Operations Management:oOversee warehousing operations, including inventory controls, safety, layout efficiencies, crew management, freight coordination, 3PL and carrier selection, audits, costs, and capital expenditure (CapEx) requirements.oManage inbound operations and outbound distributions across all facilities and partners, including customer service.oCoordinate IT operations and technology integrations from various platforms, including ERPWMS systems and e-commerce platforms like Shopify.Team Leadership and Development:oLead and mentor a team of operations professionals, ensuring personnel are engaged, trained, and operate safely and efficiently.oBuild and manage a large team, fostering collaboration across cross-functional departments such as sales, marketing, and product pliance and Risk Management:oEnsure adherence to all applicable domestic and international regulations regarding customs, trade compliance, and supply chain operations.oManage warehousing and freight risk coverage, including handling insurance claims as needed.Financial Stewardship:oSupport budget forecasts, operational expenditures (Opex), CapEx plans, and vendor contract compliance.oMinimize cash and working capital requirements through effective supply chain management.oAct as an excellent financial steward, managing budgets, performance standards, and operating programs efficiently.Continuous Improvement:oAssess supply chain processes and inventories to identify and implement efficiency improvements and cost reduction projects.oDrive agedslow-moving inventory action plans to reduce write-off risks.Qualifications and Skills:Education: B.A. or B.S. degree in operations, logistics, supply chain management, or a related field.Experience:oMinimum of 7 years of leadership experience in supply chain, logistics, distribution, transportation, or warehouse management.oAt least 5+ years in a senior Supply Chain, Warehousing, or Operations role, preferably within consumer products (ideally cosmetics) with high SKU complexity; e-commerce and international experience is a plus.oProven track record in omni-channel multi-SKU fulfillment, including experience with third-party logistics providers.oExperience with expansion into international markets, such as Canada, is preferred.oDemonstrated ability to build and manage teams from the ground up and collaborate effectively with cross-functional departments.Skills:oStrong knowledge of trade compliance, customs regulations, and all applicable supply chain rules and regulations.oExcellent computer skills, including experience with SAP, Netsuite or similar ERPs, WMS systems, and proficient in Microsoft Office Suite, especially Excel and database management.oHighly competent in IT operations management and technology integrations.oStrong relationship-building and communication skills.oAbility to consistently meet deadlines, work well under pressure, and manage tight timelines.oExcellent interpersonal skills and a strong team player.oProven financial stewardship with experience managing budgets and performance standards.Work Environment and Compensation:Location: Primarily based in the North NJ warehouse with occasional meetings in the NYC office. This position is not remote and requires up to 25% travel, including visits to company, TPM, and vendor locations. Relocation support is not available so candidates must be in market.

Created: 2025-02-25