Sr. Customer Accountant/Accounts Receivable

AtradiusThe Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site: DescriptionFinance & AccountingJob DescriptionOur US division, Atradius Trade Credit Insurance, Inc. (ATCI) is currently looking for a detail-oriented individual to support policy administration (invoicing) and accounts receivables for our Finance team at our home office in Hunt Valley, MD. This is not just a traditional Accounts Receivable role; it also requires a strong understanding of policy administration to support invoicing, sales declarations, account reconciliations, and customer queries. The ideal candidate will possess exceptional critical thinking skills to solve complex issues, with a keen attention to detail and the ability to navigate multiple priorities in a fast-paced environment.This position is eligible for our hybrid policy, allowing fully trained employees to work up to three days a week from home. Only candidates within a commutable distance to Hunt Valley, MD will be considered for this this position your key responsibilities will be:Monitor customer account details for non or delayed payments and other irregularities.Support collection efforts through emails, phone calls and in coordination with Commercial and Global teams.Research and resolve payment discrepancies.Develop a strong understanding of the policy administration process, to review and ensure accuracy of policy data and compliance with internal guidelines.Build and maintain strong relationships with insureds, brokers and internal stakeholders to facilitate smooth communication and issue resolution.Perform complex account reconciliations and analysis related to customer accounting.Support month-end closing activities, ensuring timely and accurate financial reporting.Provide high-level support to manager in reporting and policy compliance matters.Collaborate cross-functionally to resolve escalated customer and broker inquiries with professionalism and efficiency.Develop and implement process improvements to enhance efficiency and accuracy in invoicing and receivables management.Ensure compliance with internal controls and external audit requirements by maintaining accurate documentation and identify trends, risks and opportunities for process optimization.Assist in the annual external audit process by preparing and providing required financial documentation.What qualification should you have? The ideal candidate will have the following profile:Bachelor's degree in Finance, Accounting or a related field.5+ years of progressive experience in Accounts Receivable with a focus on policy administration.Strong analytical and problem-solving skills with a proactive approach to decision-making.Excellent organizational skills and the ability to prioritize tasks effectively in a high-volume environment.Demonstrated ability to manage multiple projects and deadlines simultaneously.Exceptional interpersonal and communication skills, with a strong customer service orientation.High proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Oracle is a plus.Experience in the insurance industry a plus and policy administration is required (strongly recommended?).Ability to think critically and adapt to evolving business needs and priorities.Strong attention to detail and commitment to accuracy in financial reporting. What do we offer?Base salary commensurate with experienceBonus potentialCasual dress codeGenerous leave package including 3 weeks annual vacation accrual, sick time, standard holidays and floating holidaysWellness programCompany subsidized Health and Dental care coverageCompany paid Vision, Life InsuranceAD&D, Disability plans401(k) plan with 100% match on up to 6% of salary plus annual profit share contributionEducation Assistance planEqual opportunities for allThe success of our organization stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.Do you have any questions about our offer?Susan PAULSON, Human Resources, is available by e-mail at Salary: $75,000 - $95,000, plus 10% variable payI am Atradius! - Do you want to know who we are?Get to know Atradius colleagues in this video: is a global provider of credit insurance, bond and surety, collections and information services, with a strategic presence in over 50 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. Atradius is a member of Grupo Catalana Occidente (GCO.MC), one of the largest insurers in Spain and one of the largest credit insurers in the world. You can find further information on our website:

Created: 2025-02-25