Risk Management and Workers Compensation Claim ...

Risk Management and Workers Compensation Claim Coordinator We are currently seeking a qualified candidate to fill the role of Risk Management and Workers Compensation Claim Coordinator. The Risk Management and Workers Compensation Claim Coordinator will assist in the administration of the risk management programs including Workplace Safety, workers' compensation, vehicle safety, and other insurance programs. The selected candidate will be responsible for claims monitoring and administration, report generation, and communication with employees, managers, insurance carriers, medical staff, and lawyers. The chosen candidate will determine the needs of inside or outside workers' compensation program or policy, and report data as needed. A Bachelor's degree preferred, along with two to four (2-4) years of related experience.ESSENTIAL RESPONSIBILITIESFUNCTIONS:The essential functions include, but are not limited to the following:Evaluate practices, procedures and facilities to assess riskInvestigate accidents or incidents to discover causes and handle worker's compensation claimsRecommend solutions to issues, improvement opportunities or new prevention measuresReport on health and safety awareness, issues and statistics Attend Safety Committee meetings and maintain associated minutes.Request information from or provide information to injured workers, employers, providers, attorneys, co-workers, state regulatory boardsManage various avenues of loss reporting: e-mail, e-reporting, telephone, fax, or U.S. MailAssist in the management of Modified Duty Return to Work ProgramAttend Testify at Workers' Compensation Petition hearings and participate in claim handling strategies and settlement put new claim loss data for Worker's Compensation into applicable claim systemsInitiate contact with clients or policy holders on applicable claims to triage losses and confirm facts of loss, request additional information andor seek missing critical data elementsHandle incoming phone calls andor electronicwritten inquiries from Clients, Claimants, Providers and AgentsBrokers relating to questions or problems associated with claimsProvide professional customer service to all internal and external customersMaintain organization of claim files with accurate and timely documentation of work activityEnsure that all vehicle accidents and reports are maintainedREQUIRED EDUCATION, EXPERIENCE AND SKILLS:The following education, experience and skill requirements are necessary to perform the essential functions of this position.High-School diploma or GED required; College degree preferredTwo or more years of general insurance, claim department operations or related experience preferredResults driven with demonstrated problem-solving and basic investigative skillsStrong analytical skills; proven ability to collect and analyze data and trends; ability to draw conclusions and make appropriate recommendationsExcellent verbal and written communications skills with the ability to interact with a variety of audiences effectivelyDisplays attention-to-detail and accuracy with the ability to be self-motivated and work independently; ability to establish and meet deadlines as required.Strong computer skills and working knowledge of Microsoft applications (Word, Excel, Outlook)Valid Driver's license and reliable transportationWillingness to continue education to stay current with the changing regulations

Created: 2025-02-24