Restaurant Manager - FireLake Grill House & Cocktail ...

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.FireLake Grill House and Cocktail Bar possesses a timeless atmosphere with a modern edge who is looking for an energetic and detail oriented Restaurant Manager.FireLake Grill House and Cocktail Bar features regional, local and sustainable foods kissed with the flavor of real burning wood, utilizing the grill, rotisserie and smoker. Impeccable hospitality and service. 175 seat restaurant, 125 seat lounge. Our lounge features local brews, selective wine list and modern cocktail program.Salary Range: $58,000 - $65,000 annualBenefits we provide:Employee discounts on thousands of hotelsEnjoy a complimentary meal in the associate cafeteria during your shiftFree ParkingDay 1:Paid Vacation and Sick Time (MN Earned Sick and Safe Time)8 Paid HolidaysPaid BereavementPaid Floating HolidaysEmployee Assistance Program1st of the month following 30 days of service:Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!Employer paid Accident insurance and HSA contribution401(k) Retirement PlanKey ResponsibilitiesParticipates in the development and implementation of business strategies for the restaurant which are aligned with Radisson Blu's overall mission, vision values and strategiesDevelops and implements strategies for departmentMonitors status regularly and adjusts strategies as appropriateDevelops and implements strategies for the assigned Food & Beverage outlets that support achievement of the hotel's goalsDevelops and implements strategies to achieve revenue and profit goalAssists in the development of the marketing plan for assigned outlet by keeping current on competitors on a regular basisDevelops and implements special promotions and employee incentivesProvides employees with current up-to-date information on menu offeringsIncreases sales by coaching employees on effective sales techniquesMaximizes productivity by using forecasting techniques to adjust schedulingManages the operation of assigned restaurant or outletCoordinates the set-up of restaurant or outlet areas in accordance with Choice Hotels standardsConfirms daily specials and new menu additions with Executive ChefManages the food and beverage service provided in assigned outlet; coaches employees on effective service and food presentation techniquesInspects restaurant and outlet areas on an on-going basis and takes appropriate steps to ensure facilities meet or exceeds the hotel's standards at all timesLeads staff meetings; conducts daily pre-shift meetings to discuss specials, house count, reservations and new menu itemsAssists in quarterly inventoriesDevelops and implements strategies and practices which support employee engagementRecruits and selects qualified candidatesProvides employees with the orientation and training needed to understand expectations and perform job responsibilitiesCommunicates performance expectations and provides employees with on-going feedbackProvides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potentialCreates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectationsGives personal attention, takes personal responsibility and uses teamwork when providing guest serviceListens, apologizes with empathy, finds a solution and follows through when resolving guest problemsProvides Yes I Can! genuine hospitality and teamwork on an ongoing basisAssumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest SatisfactionPerforms other duties required to provide the service brand behavior and genuine hospitalityRequirementsSkillsMinimum two - three years restaurant management experienceHigh school diploma required, bachelor's degree preferredExcellent oral and written communication skillsAble to collaborate effectively with other hotel employees and managers to ensure teamworkAble to resolve conflicts guests, supervisor and employeeKnowledge of local, state and federal liquor laws and regulationsStrong floor presence with focus and energyAbility to multitask and work well under pressureBasic computer skills in Microsoft Office SuitePhysical DemandsLong hours are sometimes required, ability to work flexible scheduleAbility to stand for long periods of timeAbility to lift 25 pounds on a regular basis and push or pull up to 75 poundsGood manual dexterity for the use of common office equipmentOther InformationThe hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times.This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an "at-will" relationship and may be terminated by either party at any time, with or without notice.We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.

Created: 2025-02-24