Police Services Assistant I/II (03-06)

Salary: $3,999.00 - $5,475.00 MonthlyLocation : Whittier, CAJob Type: Full-TimeJob Number: 2025-016Department: PoliceOpening Date: 02202025Closing Date: 362025 11:59 PM PacificMax Number of Applicants: 150 DescriptionTHIS RECRUITMENT WILL CLOSE AFTER RECEIPT OF 150 COMPLETED APPLICATIONS THAT INCLUDE A CURRENT (ISSUED IN THE SIX MONTHS PRIOR TO THE DATE APPLICATION IS SUBMITTED) 5-MINUTE TYPING CERTIFICATE AT 40 WPM CORRECTED SPEED.***WITHOUT THIS CERTIFICATE, YOUR APPLICATION WILL BE DISQUALIFIED.***Please be sure to read the listing of Common Disqualifiers at the City of Whittier Police Department's website located at There is also a link to this website in the supplemental application.Under general supervision, learns to perform and performs a wide variety of technical and clerical law enforcement support duties related to collecting, recording, transcribing, maintaining, processing, editing, retrieving and distributing technical, complex and confidential law enforcement data and information; enters reports and data into a variety of automated law enforcement records systems; ensures that records and information are accurate, clear, and comprehensive for law enforcement personnel and the general public; demonstrates a full understanding of all applicable policies, procedures and work methods associated with assigned duties; performs other related duties as required. Successful candidates appointed to this position will serve a minimum one-year probationary period. Employees who are bilingual in Spanish are eligible to receive an additional $90 per month. Employees in this job classification will be required to work rotating shifts, weekends and holidays. Examples of Duties (Listed below are a few examples of job duties. For a complete listing of Essential Functions, review the class specification.)Takes, transcribes, types, and otherwise processes a wide variety of police records, reports, and materials, including declarations, arrest records, warrants, citations, crime and traffic reports, and vehicle storage and impound forms; provides customer service at public counter; operates a variety of automated systems to create or revise computer files; enters, retrieves, and maintains accurate data and information from a variety of automated systems, such as the California Law Enforcement Telecommunications System (CLETS); validates selected records from the Department of Justice files, including vehicles, boats, and missing persons.Physical, Mental and Environmental Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement, and fine coordination in retrieving and entering data using a computer keyboard. Additionally, the position requires near and far vision in reading work related documents and using the computer, and acute hearing is required when providing phone and personal service. The need to lift, drag, and push files, paper, and documents weighing up to 25 pounds is also required.The City of Whittier encourages applications from qualified Individuals with disabilities as defined by the Americans with Disabilities Act and California Fair Employment and Housing Act. Individuals who require accommodation in the application or testing process should contact the Human Resources staff at least 5 days prior to submitting your application or 5 days prior to the testing process so that a reasonable accommodation may be made. Persons requesting a reasonable accommodation will be required to provide documentation of such need. Seeking or receiving an accommodation by the City will have no negative impact on an individual's application or employment. Typical Qualifications (The following are minimal qualifications necessary for entry into the classification.)Education andor Experience: Any combination of education and experience that has provided the knowledge, skills, and abilities necessary for a Police Services Assistant III. A typical way of obtaining the required qualifications is to possess the equivalent of one year of general clerical experience which includes a variety of typing and record keeping tasks and public contact work and a high school diploma. Prior public service experience is highly desirable. In addition to the above, Police Services Assistant II requires one year of experience comparable to that of a Police Services Assistant I with the City of Whittier.LicenseCertificate: Possession of, or ability to obtain, a valid Class C California driver's license. Knowledge of: Modern office administrative practices and procedures; public and agency desk procedures and methods of providing services and information; automated law enforcement information systems and procedures; applicable Federal, State, and local laws, codes, and regulations, including the Public Records Act; standard office procedures, practices, and equipment; modern office equipment, including a computer and applicable software; methods and techniques for record keeping and report preparation and writing; proper English, spelling, and grammar; and occupational hazards and standard safety practices. Ability to: Understand and follow instructions; perform a variety of work with speed and accuracy; work flexible hours, including nights, weekends, and rotating shifts; interpret, explain, and apply applicable laws, codes, and regulations; read, interpret, and record data accurately; organize, prioritize, and follow up on work assignments; create, organize, and maintain records; work independently and as part of a team; make sound decisions within established guidelines; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; receive the public in person or over the phone; and establish and maintain effective working relationships.Skill to: Operate an office computer and a variety of word processing and software applications; operate specialized automated law enforcement information systems; type accurately from clear copy at a rate of 40 net words per minute. Supplemental Information Prior to hiring, candidates will be required to submit proof of U.S. Citizenship or employment authorization if not a U.S. Citizen.Medical: Applicants will be required as a prerequisite to employment to successfully pass a physical examination, including a drug screen, the cost of which will be paid by the City.SelectionExam Process: Based on a review of the applications received, the candidates appearing to be the most qualified and meeting the City's particular needs will be invited to the exam process. A candidate must achieve a passing score on each exam to proceed to the next exam. Due to the anticipated large volume of applicants for this position and our limited resources, we will only be able to invite the top candidates to participate in the panel interview. Exam Information: TBD Written Exam: PassFailPanel Interview: 100% The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice. The City of Whittier is an Equal Opportunity EmployerEMPLOYMENT BENEFITS (Actual benefits may vary by employee group)Retirement - Employees hired prior to 1113 and those individuals identified as Classic Members under Public Employment Retirement Law (PERL) will be enrolled in the City's 2.5% @ 55 for Miscellaneous Members and may have a future CalPERS contribution as established by resolutions, labor agreements or Public Employee Retirement Law. New members under Public Employment Retirement Law (PERL) hired as of 1113 will have the new CalPERS 2% @ 62 for Miscellaneous Plan and will have a mandatory CalPERS contribution as established by PERL. There is currently no deduction for Social Security, as the City does not participate in the Social Security surance - Health, dental and life coverage for employee andor dependents. Vision coverage for civilian employees and dependents and police sworn personnel. City pays substantial portion of insurance premiums. Employee paid Supplemental Life Insurance available through payroll deduction.Flexible Reimbursement Account Program - Allows employee payment of insurance premiums, medical and dependent care expenses with Pre-Tax dollars, increasing take-home pay.Employee Wellness Program - Promotes the health and well being of employees and dependents.Vacation - 80 hours accrual per year after one year, increasing to 184 hours per year after 19 years of service.Sick Leave - 96 hours accrual per year. 16 hours may be used for personal necessity. Partial sick leave pay upon separation.Personal Leave - 8 hours per year not charged to sick leave.Holidays - 92 hours paid holidays for miscellaneous employees; 84 hours paid holidays for sworn police personnel.Employee Assistance Program - Employee and family members receive professional confidential assistance with personal problems.Tuition Reimbursement - City pays substantial cost of tuition for job related puter Loan Program - City offers no interest loans to purchase personal computer equipment.Credit Union - Credit Union membership is available, providing low interest loans.Deferred Compensation - Available for employee participation.Disability Insurance - City has a self-insured disability plan.The provisions of this announcement do not constitute an expressed or implied contract and any provision contained in this announcement may be modified or revoked without notice.01 INSTRUCTIONS: The supplemental information requested below will be considered in the competitive evaluation process. Your responses should be complete and concise. Employers referenced in this section MUST be listed on your application in order to be properly evaluated. Be sure to include the name of employer(s) and dates of employment. Do not refer to a resume or other documentation. Do you understand and agree to the above instructions? Yes No 02 Please review the common disqualifiers by clicking this link: By marking "Yes", I have read and understand the Common Disqualifiers for this position. Yes No 03 This position requires you to have a valid typing certificate (5-minute timed test showing 40 net words per minute) issued in the past six months prior to the application deadline by an accredited testing agency (such as an adult school or temporary agency). Do you have this required certificate? Internet typing certificates will NOT be accepted.Yes No 04 If you answered yes to Question #3, you will need to scan and attach the REQUIRED typing certificate to your application. If you are unable to scan and attach this certificate, you may bring it to our office and we will attach a copy to your application. Without this attachment, your application will not be complete and will be disqualified from further consideration. 05 Public Service is defined as service which is provided by the government to its citizens. Do you have any public service work experience? Yes No 06 Please indicate your amount of time in public service. No experience Less than one year of experience One to three years of experience Three to five years of experience Over five years of experience 07 If you are hired for this position, you will be required to work rotating shifts, weekends and holidays. There are 3 different shifts: days, evenings and graveyard. The shifts change every 3 months. Will you be able to work this type of schedule? Yes No Required Question

Created: 2025-02-23