Clerical Associate - Level III (Provisional ...

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Work Shifts12:00 A.M - 8:00 A.MJob DescriptionPurpose:Under the general supervision of the Assistant Director Finance, performs general clerical tasks to support the medical and nursing staff of the department. Major tasks and responsibilities are as follows:Specific Duties and Responsibilities:Utilizing EPIC system, Clerical Associates are responsible to register Emergency Room patients. Clerical Associates are responsible to register patients with the Appropriate insurance codes and financial class. Clerical Associates are required to verify all insurance via RTEinsurance websites and scan responses in EPIC's Media Manager.Utilizing the EPIC system, Clerical Associates are responsible to verify, update, and correct all patient information.Clerical Associates are responsible to review and scan all appropriate documents in EPIC's Media Manager.Clerical Associates are responsible to collect patients Emergency Room co-pay, if applicable. Clerical Associate are responsible to process credit card payments. Clerical Associates are responsible to contact the Cashier on duty in the Emergency Room to collect and process cash co-payments from patients. Distributes Special Account to ED discharged patients when applicable during the CashierTransportation Department's off tours.Reconciliation of metro-Cards and sheet following distribution is required.Prepare, and e-mail transportation request vouchers and PCS (if applicable) to the Transportation Department for process @ . Arrange transportation for discharged patients utilizing Medical Answering Services (MAS), DOC-GO. Prior to arranging transportation, Finance Clerical Associate is responsible to verify insurance eligibility, and proper mode of transportation (livery,ambulette, ambulance) ordered. This task is required from the Clerical Associates during the CashierTransportation Department's off tours.Treat all patients in a courteous and respectful manner, and with special regard to adhering to the Privacy Act as part of the HIPAA law.Clerical Associates are to perform all duties as assigned by their Supervisor.Perform all duties in alignment with the mission, vision, values, and behavioral expectations of NYC H+HMinimum Qualifications1. A high school diploma or its educational equivalent; and2. Six (6) months of full-time satisfactory clerical experience andor experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; andor performing related customer service activities.Department PreferencesKnowledge-comprehension of information acquired by experience or study.Skill-demonstrate competence to perform a learned activity.Ability-competence to perform an observable behavior or a behavior that results in an observable product.Problem solving, communication, teamwork, self-management, technology, learning, initiative and enterprise If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.NYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs

Created: 2025-02-23