DMV Clerk
Penske Automotive Group - Chantilly, VA
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Job OverviewSummaryObjective The DMV Clerk ensures the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles, and interacting with customers and regulatory agencies to resolve title issues.Essential FunctionsProcesses vehicle titles with precision and accuracyResearches vehicle titles and resolves issues in a timely mannerMeets company timelines in processing titles and resolving title issuesUnderstands and follows corresponding state title processing guidelinesConsistently responds to customer inquiries and requests in a professional manner within company timelinesMaintains a positive and professional demeanorPerforms administrative duties in the office such as data entry, word processing, filing, copying, and other duties associated with this positionOther administrative duties as assignedFollows all attendance and punctuality standards with adherences to timekeeping standardsFollows the Company Code of Business Ethics and ConductUpholds the company's non-disclosure and confidentiality policies and agreementsUnderstands and follow all work rules and procedures and follows lawful directions from supervisorsMaintains a professional appearance for self and subordinates in accordance with company policyAttends pertinent trainingAttends company meetings as requiredOther duties as assignedOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.EEO Statement The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.RequirementsCompetenciesStrong organization skills and ability to multi-taskAbility to read and comprehend instructions and informationDetail orientedProficient with Microsoft applicationsTime management skills and ability to prioritizeExcellent communication skills and works well in a team environmentFast and accurate data entry skillsAbility to handle multiple calls at one timeAbility to maintain a professional appearance and a neat work area Work Environment Physical DemandsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Light Work- lifting no more than 20 pounds at a time andor frequent lifting or carrying of objects weighing up to 10 poundsThis position requires sitting for prolonged periods of time and may involve standing and walking on occasionThis position requires the ability to push, pull, stoop, kneel, reach, graspThis position involves repetitive motion, primarily typingThis position requires the ability to communicate verbally and nonverballyPosition TypeExpected Hours of Work Standard Business Hours with ability to work nights, weekends, and holidays as requiredRequired Education and Experience High school diploma or equivalent. Two to three years' administrative experience or equivalent combination of education and experience.Preferred Education and Experience Warranty Administrator experience in an automotive dealership.
Created: 2025-02-23