Reservationist| Peak Restaurant by Rhubarb LLC
AEG - New York City, NY
Apply NowJob Description
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.OverviewThe Reservationist is responsible for initiating the guest's experience through the restaurant's phone lines and email to ensure guest satisfaction.This role will pay an hourly wage of $20.00 to $25.00.For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.ResponsibilitiesGreet all guests when arrivingProcess important queries and manage customer expectations in a polite and friendly mannerCommunicating pertinent information about incoming guests to FOH and BOH management and FOH service teamMaintain a high level of hospitality and professionalism with each guest and employeeEnsure to maintain the privacy of our guests Professionally correspond via email and phone calls, both internally and with guestsAssist Management with admin duties QualificationsPrevious experience with RESY (our reservation Platform) Previous hospitality experience would be advantageousStrong written and verbal communication skillsAbility to be resourceful, calm, and proactive when issues ariseAbility to learn on the jobExcellent customer service skillsMust have flexible hours
Created: 2025-02-23