Experienced Spa Concierge at Luxury Hotel

QualificationsDisplays A Strong Understanding and Passion for Spa, Wellness, And Luxury HospitalityStrong Organizational Skills and Appreciation for Customer Service in A Fast-Paced EnvironmentRequires Understanding of Basic Computer Skills Current Work Authorization in The United StatesAvailable to Stand and Work a Flexible Schedule- Holidays, Weekends and DaytimeEvening Shifts as NeededBenefitsCompetitive Wage and Commission Opportunities 401k Participation with Full Time Status Full Time Benefits: Medical, Dental Discounted Spa Services and Retail Employee Dry Cleaning of UniformsMentorship And Continuous Training ResponsibilitiesSpa Concierge is Responsible for Ensuring a Proper Start to Finish Spa & Wellness Experience from Phone Call Reservation, Arrival to Departure. This Position Will Assist Leadership, and All Supporting Teams, to Maintain a Five Star Guest Experience.Execute Luxury Standards Throughout The Property, Spa, Pool and Gym Facility. Responsible For Phone Requests and Appointment Setting, Greeting, Check InOut and the Overall Sequence of Service. Respond To All Guest Needs Within Minimal Amount of Time with Care and a Cheerful Outlook Utilize Spa Platform, Book4time & Opera, Efficiently Assists in Spa & Hotel Retail Boutique by Educating and Making Appropriate Recommendations

Created: 2025-02-23