Administrative Assistant Team Lead - MATCH
HEALTHCARE ACCESS MARYLAND INC - Baltimore, MD
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Job DetailsJob LocationHeadquarters - Baltimore, MDPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$19.91 - $20.91 HourlyJob CategoryAdmin - ClericalDescriptionThe Administrative Assistant, Team Lead serves as a part of the administrative team in the MATCH Program. The MATCH Program works in conjunction with the Baltimore City Department of Social Services to ensure all children in foster care receive health services and ensure children's health needs are met.The primary responsibilities for this position are:Co-facilitate bi-weekly Admin Asst team meetings. Organize and Coordinate the schedules for the Program Director and Deputy DirectorTrack assignments for each AA and the due dates for each taskCoordinate team assistance amongst the administrative team on large projects. Coordinate the MATCH cell phone and MATCH mainline voicemail coverage and response time. Monitor the administrative team's daily log.Provide support to the MATCH clinical team by requesting supporting documentation, screening incoming calls and entering notes in the MATCH Program's databaseProvide administrative data support for the MATCH ProgramReconciliation of data for BCDSS and HCAM internal and external reportsUtilize multiple databases to update the demographics of children in foster care and upload documentation containing personal identifiable information (PII)Retrieve, return, and keep track of medical records for MATCH's clinical teamUtilize the MATCH Program's database to identify assigned Medical Case Manager or Care Coordinator of foster childrenUpdate addresses of foster children in the MATCH Program's databasePerform clerical duties for the MATCH management staffData entry of medical information into BCDSS' child welfare database systemProvide weekly administrative reports to the Operations Manager Other duties as assignedQualificationsRequirements & Experience:High School or GED requiredMinimum of 1 year customer serviceMinimum of 1 year administrative experienceProfessional appearance and demeanorOrganizational skills with the ability to multi-taskProblem solving skills30+ WPM typing speedAbility to follow explicit instructionsProven ability to work efficiently and meet deadlinesComputer literate specifically MS Word, Excel, PowerPoint and Google mailCompensationIn compliance with Maryland's wage transparency requirements, the compensation for this position includes a base salary range of $19.91 - $20.91 per hour. Additionally, the benefits package includes vacation, sick, personal, and mental health leave, a 403(b) retirement plan with employer match, medical, dental, life, short-term and long-term disability insurance, company-paid life insurance, voluntary life insurance options, Health Savings Account (HSA) and Flexible Spending Account (FSA) options, and a voluntary emergency savings fund with employer match.PHYSICAL REQUIREMENTSWhile performing the duties of this position, the employee is regularity required to speak, listen, and respond to customers and providers. They will need to be able to key electronic data and be able to sit for extended periods. The employee must be able to lift at lease 15lbs. SAFETY & HEALTH RESPONSIBILITYHCAM is committed to providing and maintaining a safe, secure, and healthy work environment for all employees, clients served, volunteers and visitors. As part of this commitment, HCAM has developed safety, security and occupational health policies, practices, and standards.With this understanding, all employees are required to: Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws; adhere to all HCAM and local safety plans, policies, practices and standards; be aware of and follow all safety rules of your work site; report any unsafe conditions or accidents to your supervisor; practice standard precautions (formerly universal precautions) at all times and; participate in mandatory or available safety training.WORK ENVIRONMENTWhile performing the duties of this job, the employee is exposed to indoor conditions. The employee will be subject to noise. In compliance with Maryland's wage transparency requirements, the compensation for this position includes a base pay range of $19.91- $20.91 per hour. Additionally, the benefits package includes vacation, sick, personal, and mental health leave, a 403(b)-retirement plan with employer match, medical, dental, life, short-term and long-term disability insurance, company-paid life insurance, voluntary life insurance options, Health Savings Account (HSA) and Flexible Spending Account (FSA) options, and a voluntary emergency savings fund with employer match.Hybrid work environment- a flexible work model allowing employees to work a blended schedule at remote and in-office locations.Our Culture:HCAM is dedicated to fostering diversity, equity, and inclusion in our commitment to support our employees and the Marylanders we serve.HCAM's DEI Vision Statement: "To be regarded as a leader in equitable access to health care through policy and practices, and a workplace whose culture promotes diversity, values its team, and fosters inclusion."
Created: 2025-02-23