Director of Operations

Job DescriptionCompany: Chick-fil-A 98th & ColumbusOwnerOperator Malcolm is a Brooklyn native.After a career with Enterprise, he set his sights on becoming a business owner and making an impact in the community he grew up in by becoming a Chick-fil-A restaurant OperatorChick-fil-A is the fastest growing Quick Service Restaurant in the nationChick-fil-A has the highest customer satisfaction scores for 10 consecutive yearsChick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024Value and Appreciate EmployeesHealth InsurancePaid VacationTuition Discounts at Over 100 CollegesNever work on SundaysExcellent Career Advancement OpportunitiesOvertime AvailableOpportunityWe are looking for an enthusiastic Director of Operations to join our team at Chick-fil-A. This "hands-on" management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.Your ImpactDelivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurantBuilding high performance teams, identifying and coaching leaders for both Front of House and Back of House operationsManaging a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standardsIncreasing profitability through implementing procedures to reduce costs, increase productivity, & promote salesMaintaining a work environment that ensures and promotes food & team safetyIncreasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goalsBackground ProfileChick-fil-A Experience preferredBachelor's DegreeHospitality experienceProven track record of developing othersPassion for Chick-fil-A's valuesApply now and you will be contacted ASAP.

Created: 2025-02-23