Produce Assistant

Produce AssistantJoin the team at Eastside Food Co-op- in the heart of Northeast Minneapolis! We're looking for team members who are visionary, hard-working and committed to community building!JOB SUMMARY: The Produce Assistant connects the fruits and vegetables we sell to the customers we serve by creating inviting retail displays, providing excellent customer service, and presenting competent product knowledge. The Produce Assistant ensures that only the highest quality produce reaches our customers by practicing proper receiving, product handling, and rotation techniques and procedures.ESSENTIAL DUTIES AND RESPONSIBILITIES:Customer ServiceProvide prompt, courteous, knowledgeable customer service.Offer samples, suggestions for purchase, and nutrition information to customers.Assist customers in accessing data related to products including, but not limited to, preparation and availability.Direct customer suggestions, comments, and complaints to the appropriate staff member. Assist customers with placing special orders from the produce department.Assist customers with finding items in the store.Maintain knowledge of storewide initiatives and the benefits of ownership. Assist customers with becoming an owner when applicable.Wear approved attire and nametag while on duty.Effectively respond to departmental phone calls and develop a thorough understanding of Eastside's phone system.Department MaintenanceFollow cleaning protocol to ensure that department areas are maintained in a clean and orderly condition that meets Health Department and customer service standards.Prepare produce according to outlined protocol.Receive deliveries ensuring accuracy and quality of items purchased.Dispose of products that don't meet department standards in an appropriate manner.Ensure product quality and designation integrity.Practice proper back stock product management and rotation.MerchandisingStock, handle, and merchandise produce according to established procedures.Maintain attractive, fully stocked, rotated and faced displays.Ensure accurate, up-to-date, legible retail signage.Other ResponsibilitiesAdhere to the safety policies of the department and store, including the proper use of equipment.Follow work schedule as posted with regular, predictable attendance.Attend all required department and store-wide meetings and training sessions.Work cooperatively with co-workers throughout the store.Adhere to store and department policies.Maintain knowledge of management and staff structure.Use log book and white board appropriately to facilitate communication.Perform all other duties as assigned by produce or other managers.JOB QUALIFICATIONS:Basic verbal communication skillsBasic written communication skillsBasic reading skillsOrganizational skillsMath aptitudeProblem solving skillsReasoning abilityAttention to detailBasic computer skillsAbility to work independentlyDemonstrated ability to handle multiple demandsDemonstrated ability to follow through on commitmentsESSENTIAL PHYSICAL REQUIREMENTS:Frequent reaching, bending, twisting, and rotatingProlonged standing and walkingAbility to lift and move 60 pounds frequently during a shiftCorrected vision to enable reading of small printAbility to work near moving mechanical partsAbility to occasionally work in outdoor weather conditionsOccasional contact with mold, allergens, and generally gross stuff.BENEFITS AVAILABLE:Staff discount Paid Time Off401K Plan FSA, HSAHealth(30+ hoursweek)VisionDental(20+ hoursweek)

Created: 2025-02-23