Office Support Coordinator

Office Support Coordinator - Position ProfilePost Date: February 19, 2025Deadline to Apply: February 26, 2025 @ 8:00 AMInterviews: Through End of FebruaryEarly MarchPre-Employment Process: End of February - Early March 2025 Expected Start Date: Mid March 2025Details$23.41hr - $30.45hr depends on experience and qualificationsPart-Time Regular, Non-ExemptReports to Human Resources RepresentativeLocated at Eden Prairie City Center (8080 Mitchell Road Eden Prairie, MN 55344)Typical hours are M-F; 8:00 a.m. to 2:00 p.m.; may vary based on business needsResponsibilitiesThe Office Support Coordinator supports City operations by welcoming and assisting external customers and ensuring that internal shared services (such as copying, mail services, and office supplies) are provided efficiently and effectively. The primary position responsibilities and areas of impact are:Provides excellent customer service at the information desks to citizens, other customers, and employees of the City, both in-person and on the phone by acting as a receptionist for Eden Prairie residents.Performs communication center services including distributing mail, copying, collating, ordering office supplies, managing dog licenses, providing notary public service and reconciling receipts.Provides administrative support to various departments including word processing, data entry, filing, record management, and float coverage. Provide coverage for the election process in an election year. While these areas are the primary focus of this position, we believe strongly in teamwork and employees will be called upon to perform a variety of duties as a part of their role with the City.RequirementsMinimum of two (2) years administrative experience including computer support, answering telephones, and in-person customer service in a high-volume environment required.Proficiency in Microsoft Office (Word, Excel and PowerPoint) required. Excellent punctuation, spelling and grammar, and typing skills of 60 WPM.Physical effort is light to medium for the majority of work with lifting or carrying ranging from 25-50 pounds intermittently. Approximately 15% of the time there is pressure associated with a project or activity deadline. Work interruptions are frequent.Most work is performed in a normal office environment.Candidates must successfully complete and pass the City's evaluation of the pre-employment process prior to their first day of employment. Pre-employment processes for this position includes professional reference checks, background check, work verification and education verification if applicable.SkillsAble to convey a message to get a point across; communicates in a clear and concise manner; able to write clearly and succinctly; tailors message to a variety of communication settings and styles.Able to find errors in work and solve problems; anticipates issues and performs at a high level of accuracy; sets up systems to ensure errors are not repeated.Follows through on commitments; focuses on appropriate tasks throughout the shift; takes responsibilities for actions both as an individual and on behalf of the organization; actions and words are in sync; follows all policies and procedures; maintains confidentiality; is prepared and punctual to all scheduled shifts.Ability to coordinate several activities, responsibilities, and tasks simultaneously in a polite and professional manner; prioritizes what needs to get done; keeps things neat and orderly; utilizes tools for efficiency; factors several considerations when planning; establishes methods to ensure routine tasks are completed.City of Eden Prairie ValuesWe are a service organization. We take pride in what we do. We cultivate a supportive, encouraging and productive culture with a strong customer focus. We promote wellness and plan worklife balance into our goals. We value differences and foster inclusion. We achieve success by exhibiting our core values: collaboration, innovation, integrity, performance and relationships.

Created: 2025-02-23