Complex Claims Specialist - General Liability (BI)

Job Type:PermanentBuild a brilliant future with HiscoxPut your claims skills to the test and join one of the top liability insurers in the industry as a Complex Claims Specialist! Please note that this position is hybrid and requires a minimum of two (2) days in office per week. Position can be based in the following office locations:Manhattan, NY (preferred)Atlanta, GAChicago, ILScottsdale, AZWest Hartford, CTAbout the Hiscox Claims team:The US Claims team at Hiscox is a growing group of professionals working together to manage their claims directly with high levels of authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling.The Role:The primary role of Complex Claims Specialist is to independently analyze liability claim submissions for potential coverage, set adequate case reserves, promptly and professionally respond to inquiries from our clients and their brokers, and to proactively drive early resolution of claims arising from our General Liability products.The Complex Claims Specialist will manage a full pending of General Liability Claims, as well as provide thought leadership in multiple forums within and outside of the company. The Complex Claims Specialist actively engages in business development, product innovation, and marketcustomer insight and develops strong working relationships with underwriting leadership.This is a fantastic opportunity to join Hiscox USA, a growing business where you will be able to make a real impact. Together, we aim to be the best people producing the best insurance solutions and delivering the best service.Key Responsibilities:Strategize and maximize early settlement opportunities for General Liability ClaimsDraft and Review coverage analysesMonitoring litigation and managing local defense counselContinually assessing exposures and adequacy of claim reservesDrive employee engagement by exhibiting passion about the company, values and our customersTake lead in managing high exposure claims on teamAttend mediations andor settlement conferences where appropriateAssists in preparing & presenting quarterly reserving packsActively participate in the ClaimsUWActuarial feedback loopKeep senior claims management adequately and appropriately informed of key issuesLiaising directly on daily basis with insureds, counsel and brokersMaintaining timely and accurate file documentationinformation in our claims management systemsPersonal Specification:JD from an ABA-accredited law school preferred with Bar admission in good standing if applicableOr minimum of 8-10 years of professional experience in General Liability with an insurance carrier or litigation experience in General LiabilityMinimum Associates Degree or equivalent work experience; however Bachelor's Degree PreferredNew York Labor Law (NYLL) experience highly preferredRisk Transfer practice Litigation and mediation experienceAbility to analyze liability and potential damages exposureExperience monitoring outside counselExperience negotiating allocation issuesExperience drafting or reviewing litigation budgetsExperience recommending or setting reservesExperience handling large volume of claims or litigation mattersAbility to manage case load independently and meet time linesExcellent verbal and written communication skillsStrong ability to establish rapport and build relationships with clientsTeam-oriented, with ability to excel in a collaborative environmentLeadership and people management skillsActive insurance adjuster's license issued by NY or current residentialDHS location or ability to secure within 45 daysWhat Hiscox USA OffersCompetitive salary and bonus (based on personal & company performance)Comprehensive health insurance, Vision, Dental and FSA401(k) with competitive company matching24 Paid time off days, plus 2 Hiscox days, 10 paid holidays and 1 paid floating holiday, with ability to purchase up to 5 additional PTO days annuallyPaid parental leave4-week paid sabbatical after 5 years of serviceFinancial Adoption Assistance and Medical Travel Reimbursement ProgramsAnnual reimbursement up to $600 for health club membershipfees associated with any fitness programCompany paid subscription to Headspace to support employees' mental health and wellbeing2023 Gold level recipient of Cigna's Healthy Workforce Designation - best-in-class health and wellnessDynamic, creative and value-driven cultureModern and open office spaces, complimentary fruit and drinksSpirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA FoundationAbout Hiscox USAHiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.Today, Hiscox USA has a talent force over 425 employees mostly operating out of 6 major cities - New York, Atlanta, Chicago, Los Angeles, Scottsdale and West Hartford. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.About HiscoxAs an international specialist insurer we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key niche areas of expertise and strength - all of which are underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good decisions and rebuilding holistically when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901,) but we are young in many ways, ambitious and going places.Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance).Salary range: $100k - $120k#LI-AJ1Work with amazing people and be part of a unique culture

Created: 2025-02-23