Quality Manager
Luster National - Washington, DC
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About the Position We are seeking an experienced and successful Quality Manager (Transit Systems) for large, complex transportation projects ($100M-$5B). This opportunity involves leading the development, proactive implementation, and enforcement of project quality management plans that align with client requirements, Federal Transit Administration (FTA) standards, and quality management systems. You will leverage your expertise to enhance quality and consistency across several high-risk transit initiatives. If you're passionate about driving excellence, mitigating risks, and delivering exceptional results, we invite you to bring your skills to our dynamic and collaborative team. This is a long term, full-time, on-site position located in the greater Washington DC metro area. Responsibilities Support development of a program-specific QAQC Program Plan with client representatives Establish key quality indices for all aspects of assigned program; issue non-conformance notices to contractors on incorrect construction methods or materials found during audit, inspection, or surveillance Maintain and monitor the performance of the program against KPIs established for QAQC Program Plans and provide weekly reports to PMs Arrange and conduct job site conferences with technical consultants, engineers, architects, and subcontractors to review program requirements and clarifyresolve any questions or problems before work commences Approve or reject construction materials based on conformance with specifications Work constructively with members of the program team to resolve program quality-related issues and provide recommendations to PMs Conduct audits of manufacturers, suppliers, installation contractors, systems integration, andor acceptance testing Review and accept quality program submittals for compliance, as required by contract documents Assist PMs with closeout of the construction contracts by producing a final report that discusses all construction methods utilized and how they conformed with the applicable standards and regulations and that success criteria were met. Review IDRs and Observations in Procore and provide PMs and CMs with issue logs recorded in IDRs and Observations Provide PMs with monthly quality reports Support coordination and communication efforts among client departments Skills and Attributes Excellent communication and interpersonal skills (e.g., tact, diplomacy, influence, etc.), with the ability to effectively collaborate and interact with clients, team members, and stakeholdersExceptional organizational skills and supreme attention to detailStrong analytical and problem-solving skills, with the ability to think critically and make sound decisions under pressureDemonstrated commitment to maintaining a safe work environment for all project participantsAbility to adapt to changing project conditions, requirements, and prioritiesMinimum Qualifications Bachelor's degree in engineering, quality, architecture, or related field or equivalent combination of educationexperience 10+ years demonstrable quality assurance andor quality control experience in construction engineering for large civil infrastructure projects5+ years' experience conducting quality assurance audits and surveillance of engineering design and construction activitiesStrong working knowledge of the principles and practices related to quality management on large capital projects meeting FTA Quality Management System requirementsMust have experience implementing quality management plans in compliance with ISO 9001 andor FTA Quality Management System requirementsProficiency with Procore Proficiency with Microsoft 365, including Outlook, Word, PowerPoint, and TeamsPreferred Qualifications Experience working with a major transportation authority where you worked in a quality role dealing with design criteria and standards regarding quality management process requirements Certified Manager of QualityOrganizational Excellence (CMQOE) or Certified Quality Engineer (CQE) certification Experience using Revit andor AutoCAD software to edit and create renderings or drawing filesCompensation Details The salary range listed for this role is $72k-145kyr ($35-$70hr). The final salary offered is based on multiple factors and is thoughtfully aligned with each candidate's level of experience, breadth of skills, total education achieved, certificationslicenses that have been obtained, etc. Just LOOK at the Benefits We Offer!Unlimited Flexible Time OffPaid HolidaysHealth InsuranceDental InsuranceVision InsuranceFlexible Spending Accounts (Healthcare and DependentElder Care)Long Term Disability InsuranceShort Term Disability InsuranceLife Insurance and Accidental Death & Dismemberment Policy401(k) Plan with Guaranteed Employer ContributionFormal Career Planning and Professional Development Program$2,500 Annually Towards Professional DevelopmentWellness Program with Monthly Wellness StipendCompany Cell Phone or Cell Phone Plan ReimbursementFree Personalized Meal Planning & Nutrition Support with a Registered DietitianFree Financial Planning ServicesEmployee Assistance ProgramEmployee DiscountsEmployee Referral Bonus #IN-LNJSLuster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, andor federal regulations.This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.Please email for accommodations necessary to complete the application process.
Created: 2025-02-22