Front Desk Spa Sales Associate

Benefits: 401(k) Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Description HAND & STONE MASSAGE AND FACIAL SPADo you love self care and want to connect with people to help them improve their health and wellness? If you enjoy working in a positive team environment that rewards excellent customer service and sales explore opportunities at our Spa! Hand & Stone at the West end is seeking client-focused and experienced membership andor retail sales professionals to join our rapidly growing spa in an upscale shopping district.The Front Desk Spa Sales Associate plays a key role in hosting our clients through a relaxing and rejuvenating experience as well as promoting and marketing the Hand & Stone Lifestyle Program as an effective approach to improving health and wellness. This is a commission based role with incentives based on performance. This role would require weekends and eveningsQualified candidates must have strong customer service, sales skills, and have an exceptional ability to connect and care for our clients. Our ideal candidate has a passion for health and wellness, strong problem-solving skills, and a successful sales andor customer service track record. The spa sales associate is responsible for:Maintaining positive relationships with clientele and service providersEducating guests on the importance of regular massages andor facials as a key aspect of health and wellnessDriving sales of services, memberships, and gift cardsAppropriately handling any customer service needs or requests by the clienteleEffective management of massage or facial appointment schedulingLight cleaning and laundry at timesHAND & STONE - Offering an oasis from life's extreme demands, Hand & Stone delivers high-quality spa experiences that replenish body, mind, and spirit at affordable prices. We are passionate about promoting optimal health and well-being as well as offering a collaborative environment for our employees to thrive Below are some of our many aspects of working at Hand & Stone that our Front Desk Spa Sales Associates enjoy!Beautiful spa in a flourishing upscale lifestyle centerCompetitive wages plus commissions, incentives, and bonusEmployee rewards programemployee referral bonusEmployee discount programsProfessional sales training and experienceFlexible scheduleGrowth opportunitiesREQUIREMENTS and SKILLSExcellent customer sales, promoting and customer service skillsExperience with retail, marketing, andor membership salesExceptional communication, phone, and presentation skills requiredAbility to truly connect with clients with a passion for helping them achieve their wellness goalsAbility to book services and proactively manage the scheduling of clientsZenoti Software experience a plus!Multitasking while maintaining a sense of calm in a busy environmentPossess a friendly and positive attitude with strong problem-solving skillsAccountable self-starter willing to take initiativeAbility to work evenings and weekendsWork collaboratively and reliably in a team environmentShift:4 hour shift8 hour shiftDay shiftNight shiftWeekend ShiftAbility to Commute:Saint Louis Park, MN 55416 (Required)Work Location: In personCompensation: $16.00 - $20.00 per hour At Hand and Stone, Opportunity Knocks.Over 500 locations open across the U.SWe have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE schedules.Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Created: 2025-02-22