Customer Service Associate

Eastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities. We are looking for a Customer Service Associate for our client, a medical aesthetics company who serves the pharmaceutical industry in the United States. Responsibilities Include:Creating and updating accountsPlacing ordersConsumer Loyalty Program monitoringOrder and Shipment StatusPromotionalTraining ProductProcess all required business transactions with accuracy in all relevant systems (NetSuite, Salesforce, and in-house application).Gather and document valuable customer information.Achieve team and individual departmental goals and objectives.Assist with special projects as directed andor assigned by Management. Skills and Qualifications Required for this Dynamic Team Member: Two to three years Customer Service experience is munication - Demonstrate friendly and professional phone skills. Ability to communicate effectively, verbally and in writing, with employees, customers, and all other contacts. Ability to adjust communication style to suit situation and audience.Multi-Tasking - Ability to assist customers and sales reps by phone, chat and email in a fast-paced work environment. Ability to prioritize offline workload and provide accurate and timely responses.Critical Thinking - Ability to demonstrate strong problem solving and analytical approach to all tasks.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they puter Skills - Proficient in Word, Excel and Outlook. Ability to type at 40 wpm with accuracy. Experience in NetSuite, Salesforce or another CRM preferred.Benefits: Use this link 4cGUQSh to learn more about benefits available to Eastridge's temporary employees.From time to time Eastridge's clients may offer additional benefits to Eastridge employees while on formation about those benefits will be communicated when applicable.Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.#IPRO

Created: 2025-02-22