Branch Sales Associate

Job DescriptionBranch Sales Associate -HVAC Products| Carrier Enterprise | Plainview, New YorkPay Range: $20-$24 per hour DEOIntroduction: Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Branch Sales Associate for our Plainview, NY location. Join a team that excels in providing top-notch HVACR products, parts, and supplies through licensed HVACR dealers and pany Description:Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVACR dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVACR pany Website:Summary:In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVACR professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch customer service will be the key to your success. This position is eligible for performance-based bonuses and incentives. Essential Duties and Responsibilities:This role may require occasional travel to various locations for training sessions, professional development opportunities, meetings, or other work-related activities. Candidates should be prepared to travel, with advance notice provided whenever possible or as it relates to their specific role.Customer Service:Greet customers warmly and assist them in finding the right HVACR products and supplies for their needs. Provide expert advice, product information, and recommendations.Order Processing:Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision.Product Knowledge:Maintain a deep understanding of our HVACR product inventory, including specifications, compatibility, and pricing. Stay up to date with industry trends and new product releases.Stock Management:Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager.Technical Support:Assist customers in troubleshooting and finding solutions to technical issues related to HVACR equipment and components.Safety Compliance:Adhere to safety protocols and maintain a clean and organized counter area. Ensure a safe working environment for both customers and colleagues.Documentation:Complete all necessary paperwork and documentation for customer transactions, including invoices, returns, and warranty claims.Qualifications:Previous experience in a customer-facing role, preferably in HVACR or a related industry.Knowledge of HVACR products, equipment, and components preferred but not requiredExcellent customer service skills, including active listening and problem-solving abilities.Effective communication and interpersonal skills.Proficiency in using computerized sales and inventory management systems.Detail-oriented with strong organizational skills.Ability to multitask and work effectively in a fast-paced environment.A positive attitude, willingness to learn, and a team-oriented mindset.Ability to lift and carry up to 50 pounds of merchandise.Ability to stand and walk for extended periods.Ability to bend, stoop, and reach to access products and supplies.RequirementsRequirements:High School diploma or equivalent with one (1) year experience.Prior forklift certification preferred.Benefits: Health Insurance Health Savings AccountDental InsuranceVision InsuranceLife InsuranceDisability Insurance (Short-term and Long-term)Employee Assistance Program (EAP)Tuition Reimbursement Professional DevelopmentPaid Vacation Sick timeCompany Paid Holiday's401(k) Plan with Employer MatchEmployee Discount ProgramCompany Paid Volunteer Time OffInvitation to ApplyFull-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page atLearn more about our company and team. Equal Opportunity Statement:Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants based on merit, qualifications, and competence.

Created: 2025-02-22