HVAC Service Technician

Expected Hours to Work: Monday - Friday, 7:30am - 4:30pm with evenings and weekends on-callPosition Summary: To provide service and maintenance on residential heating and air conditioning systems according to company standards providing the customer with a high- quality experience. Inform and educate the customer of maintenance agreement options, accessories, and work on generating additional leads for the business. Responsibilities: Always maintain professional appearance and attitude Arrive at jobsite at scheduled time and location as dispatched Relocate from one jobsite to another jobsite as dispatched during the workday Report to dispatcher when arriving and leaving jobsite Operate company vehicle safely, obeying all traffic laws Follow instructions from supervisor andor dispatcher and carry out in timely manner Report problems with company tools or vehicles promptly Report problems with personal tools for possible replacement Report problems with equipment to Service Dispatcher to expedite parts delivery Communicate with customers and collect C.O.D. on maintenance service visits as directed Ability to work staggered schedule if required Gather information about replacement needs and inform dispatch so they can schedule an estimate appointment Inform and educate customers about residential planned maintenance agreements Inform and educate customers on additional products or services available through company Inform customer of replacement options following company guidelines Develop basic knowledge HVAC principles Develop basic knowledge of service tools and testing devices Develop customer service skills. Perform filter changes utilizing filter checklist paperwork unassisted Develop skills to perform planned maintenance on residential gas furnace and air conditioning systems utilizing maintenance checklistPerform Confidence Club inspections on gas furnace, air conditioner and accessories. Perform basic upgradesrepairs on items found during maintenance inspection Perform installation of Edelman accessories Complete all service-related forms properly in ServiceTitan Attend training meet training requirements as set by the company Perform Confidence Club Inspections on boilers, heat pumps and electric heatPerform diagnostics and repairs on gas furnaces, boilers, water heaters and air conditioners On call status for emergency service as required Perform confidence club maintenance on RTU, and ductless systems Perform diagnostics and repairs on heat pumps, electric heaters, and HVAC IAQ products Develop basic knowledge and ability to install basic water heater replacements Develop basic knowledge of diagnostic and troubleshooting techniques of HVACDevelop knowledge of proper interpretations of testing devices Purchase Maintain required tool list for Service Technician Level 3 Other duties as assigned Requirements: Must pass drug and background screens Valid driver's license and insurable through company insurance carrier Able to communicate clearly in English both verbally and in writing Ability to work with tools used in the job in a safe manner Salary Description $30-$34hour

Created: 2025-02-22